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Job summary

Main area
Domestic
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
438-PB3147
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Preston Hospital
Town
Preston
Salary
£46,148 - £52,809 per annum, pro rata
Salary period
Yearly
Closing
24/06/2025 23:59
Interview date
03/07/2025

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

Trust Domestic Services Manager

Band 7

Job overview

The Trust Domestic Services Manager has managerial, technical and professional responsibility for all Domestic and associated services throughout the Trust and reports directly to the Head of Facilities.

You will be operationally responsible for the delivery of Domestic Services across the Trust and support the development and delivery of the Strategic Plan for Domestic Services. As part of this you will work as part of a multidisciplinary team to ensure the effective delivery of services and compliance against the National Standards for Healthcare Cleanliness 2025 and to ensure the environmental standards are maintained through audit.

You will be responsible for associated Domestic Services undertaken for other Trusts by means of service level contracts where applicable.

You, as a senior member of the Facilities Services team, will be required to undertake other duties to support the Facilities Services function.

Main duties of the job

Responsible for the strategic delivery of the Domestic,
Services,    including    the development    and delivery of efficient and effective systems, policies and procedures.

Assist in the development of the Domestic Services  Operational Strategy and FM Plan to support the Trust's business and clinical priorities. Ensuring compliance with any associated regulations and providing cost efficient and effective services.

Assist in the continuing development and delivery of Domestic Services across the Trust ensuring, performance
delivery and value for money against National metrics.

Ensure that the Facilities provision is timely and of the
required quality in accordance with the Statutory Regulations, Service Level Agreements, Contractual Specifications and Trust requirements, working closely with Clinical Teams, Ward Matrons and others to provide the best service to patients.

Please refer to JD for further information

Working for our organisation

We have nearly 10,000 fantastic people working hard to deliver quality services to our patients.  Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.  You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. 

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

Ensure that the Facilities provision is timely and of the
required quality in accordance with the Statutory Regulations, Service Level Agreements, Contractual Specifications and Trust requirements, working closely with Clinical Teams, Ward Matrons and others to provide the best service to patients.


Monitor service performance through the development and
use    of Key Performance Indicators (KPls) and the
Divisional    assurance    dashboard    to    demonstrate    the delivery of agreed service standards.


Conduct annual surveys, risk assessments and audits to
monitor service performance and take appropriate actions to address actual or potential service failures, risks and regulatory non- compliance.
Present    performance    reports    to    the Head of Facilities, on performance delivery with action plans.


Responsible for Health and Safety issues relevant to the
services provided and to ensure compliance with current legislation regarding the provision of services e.g. Statutory and Regulatory compliance, COSHH, Hygiene, Code, Infection Control etc.

Support and deliver the Trust’s Cost Improvement Programme

Ensure compliance with Standing Financial Instructions, the procurement thresholds and participate in all procurement processes, training, and scoping exercises linked to your service.

Drive improvements to contract management within your remit, including proactive management of gold/silver categorised contracts and effective KPI monitoring.

Support the continuing work to align Domestic Services to One LSC, including sharing best practice, data collation and communications.

Lead and/or participate in and support any organisational change process within your remit.

Embed leadership accountabilities within your service and actively participate in the FM Senior Leadership Team.

Support the development of short-, medium- and long-term business plans

Person specification

Qualifications

Essential criteria
  • Educated to HND / Degree Level or significant years' experience in a Domestic Management role
  • Domestic services management experience within an NHS or public sector environment.
  • Participation in continuing professional development to improve and update knowledge.
Desirable criteria
  • SICS assessor
  • Professional management qualification

Knowledge

Essential criteria
  • Previous experience in a public service environment.
  • Experience of managing a budget.
  • Fully conversant with the revised National standards of Healthcare Cleanliness 2025.
  • Experience of successful Project Management.
Desirable criteria
  • Participation in PLACE assessments

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Luan Cartwright
Job title
Head of Facilities
Email address
[email protected]
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