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Job summary

Main area
Sexual Offences
Grade
Band 4
Contract
Fixed term: 9 months (2 x 11 hour shift per week 8am - 7pm)
Hours
Part time - 21 hours per week ((2 x 11 hour shift per week 8am - 7pm))
Job ref
438-PB2586
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Preston Hospital
Town
Preston
Salary
£26,530 - £29,114 per annum, pro rata
Salary period
Yearly
Closing
11/06/2025 23:59
Interview date
17/06/2025

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

SAFE Centre Crisis Worker

Band 4

Job overview

An opportunity has arisen for a fixed-term crisis worker to join the Lancashire Sexual Assault and Forensic Examination (SAFE) Centre. The crisis worker role provides support for patients who have been sexually assaulted or raped within Lancashire and South Cumbria. This includes patient advocacy and crisis management whilst in the centre meeting the acute and short-term needs of the patient. 

We are looking for an individual who can be flexible and will work 08:00-19:00 x2 days a week. You will be required to attend a minimum of 4 monthly meetings and group supervision sessions a year. If there are no cases, you will be involved with assisting the Centre Manager, Outreach and coordinator as required.

There is the opportunity for the post holder to join the out of hours rota where their own rota allows should the wish. 

Candidates must ensure they can work the specified shift pattern of two shifts 08:00 - 19:00 between Monday and Friday.

Candidates must also be aware that there is a future requirement for all SARC staff to provide a DNA sample for elimination purposes.

Interview date to be confirmed

Main duties of the job

  • You will ensure, there is a welcoming environment when patients and visitors access the Centre.
  • You will manage the administration and management of clients accessing the SAFE Centre service 
  • You may be required to offer telephone support to callers in the context of a sensitive and non-judgmental service, using effective communication skills and may be involved in follow up welfare calls
  • You will provide information to enable patients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
  • You will ensure there is a high standard of DNA decontamination between forensic cases

Working for our organisation

We have 10000 fantastic people working hard to deliver quality services to our patients.  Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.  You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. 

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

Crisis management

  • To know and understand the processes and procedures involved in attending the Lancashire SAFE Centre and to explain these clearly to the patient to gain informed consent for examination.
  • To prepare the pre and post examination areas of the Centre in readiness to receive patients and to ensure that all areas are left in a forensically clean state.
  • To offer a confidential and supportive environment in which to enable the patients to regain control.
  • To always ensure privacy for patients.
  • To offer information to enable informed decisions to be made in relation to forensic medical care, counselling and supporting a prosecution.
  • To liaise with co-workers at the Centre, including Sexual Offence Examiners and Police Officers.
  • To ensure that any action that is taken is consistent with the patient’s wishes.
  • To explain the Safeguarding procedures to patients and to make Safeguarding referrals where indicated.
  • To offer follow-on services as appropriate. 

Administration and support

  • To maintain accurate record keeping of all activity in the relevant documentation.
  • To maintain confidential client notes and colposcope videos.
  • To fully complete the Data Collection Sheet prior to maintaining the computerised data base.
  • To liaise with the Centre Manager in relation to actions taken in line with Centre and Trust policies and procedures.
  • To participate in general administrative duties in relation to the smooth running of the Centre when on call.
  • To inform callers about the Centre services offered and provide information surrounding other voluntary and statutory services available in relation to sexual assault and other associated issues.
  • To offer limited telephone support to callers requiring assistance surrounding sexual assault, adhering to Centre and Trust policies and procedures. 

Training and development

  • To engage with the training and development for Crisis Workers within the centre.
  • To attend an initial local induction with the Centre Manager/Practice Development followed by an agreed period of shadowing and mentorship prior to becoming solo on the on call rota.
  • To attend and keep up to date with mandatory training.
  • Adhere to, have knowledge and understanding of the Centre and Trusts policies and procedures to ensure the smooth and safe running of the service.

Person specification

Qualifications and Education

Essential criteria
  • Maths and English GCSE or equivalent
  • Evidence of relevant further education
Desirable criteria
  • Level 1 Counselling

Knowledge and Experience

Essential criteria
  • Experience of dealing with individuals who have experienced emotional and /or physical trauma
  • Experience working in health/social care setting
Desirable criteria
  • Experience of telephone support work such as Samaritans.
  • Understanding of issues relating to rape and sexual assault.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Dunn
Job title
SAFE Centre Manager
Email address
[email protected]
Telephone number
01772 523949
Additional information

SAFE Centre 01772 52 3344

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