Detailed job description and main responsibilities

·         Attendance and participation in Key meetings

·         ·       Patient Experience and involvement Group

·         ·       Patient Safety Incident Response Framework (PSIFR) Oversight Panel

·         ·       Always Safety First Learning & Improvement Group

·         There may be other groups and forums that are attended as part of a variety of workstreams.

·         Training

·         Training will be designed to meet the individual needs of the PSPs; this will include skills in leadership, influencing and decision-making skills; this will be made available to you as part of your induction. Other training will also be required, and where possible and appropriate this training will be undertaken with Trust colleagues.

·         Mandatory training, which is provided online may also be required, including in one or more of the following:

·         ·       Information governance

·         ·       Equality and diversity

·         ·       Safeguarding children level 1

·         ·       Safeguarding Adults level 1.

·         ·       NHS Patient Safety Syllabus training - eLearning for healthcare

·         Specific support for this role includes:

·         ·       Mentorship by one of the patient safety team.

·         ·       Monthly group discussion and reflection with the two other PSP facilitated by the Matron for Patient Safety and Safe Staffing/ Associate Director of Quality and Experience.

·         ·       Support new PSPs.

·         ·       Attend debriefs where required.

·         Planning and organising

·         ·       Ability to plan time to prepare for meetings and undertake any other activities required as part of the role.

·         ·       To attend PSP support meetings and training events.

·         Personal

·         ·       Willingness to develop learning and work in collaboration with Lancashire Teaching Hospitals NHS Foundation Trust to improve patient safety.

·         ·       Ability to review, digest and comprehend a range of information and opinions.

·         ·       Willingness to listen and to question until you reach the level of information required to understand.

·         ·       Willingness and ability to provide a voice for patients, carers and relatives and express views.

·         ·       Adhere to the principles of the PSP agreement.

·         ·       Ability to reflect the different views and diversity of patients/carers/relatives including those living with different conditions and from different backgrounds.

·         ·       Be supportive and innovative in delivery change.

·         ·       Inform relevant person if unable to attend meetings or undertake any other identified activity.

·         ·       Inform the chair of the meeting if there is a conflict of interests, e.g. patient or patient group are known personally to the PSP.

·         ·       Commit to attending pre-planned meetings that require PSP involvement.

·         ·       Support to colleagues.

·         ·       Support and guide new PSPs where required.

·         ·       Take part in PSP networks to receive peer support and share learning.

·         Communication

·         ·       Report any safety incidents to staff.

·         ·       Ensure that patient confidentiality is always maintained.

·         Infection control

·         ·       Adhere to the principles of hand hygiene when entering and leaving ward areas.

·         ·       Ensure that visitors and staff adhere to the principles of hand hygiene and direct them to hand washing facilities where necessary.

·         Equality and diversity

·         ·       Knowledge and understanding of health inequalities and the impact of discrimination of people’s lives, in particular their health outcomes

·         ·       Confidently challenge thinking, processes or policies which compromise equality, or which result in discrimination or disadvantage beyond your community group(s)

·         ·       Have an understanding of individual patients’ needs, consideration for cultural and religious requirements.

·         ·       Act in accordance with trust’s policy and procedures.

·         Health and safety

·         ·       Report any environmental factors that may contravene health and safety requirements.

·         ·       Ensure that all work is carried out in line with trust policies and procedures.

·         ·       Attend induction and regular mandatory training.