Job summary
- Main area
- Administrative
- Grade
- NHS AfC Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 302-26-7790170CPR
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- RAEI
- Town
- Wigan
- Salary
- £27,485 - £30,162 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 10/03/2026 08:00
Employer heading
Project Co-ordinator - Quality
NHS AfC Band 4
Choose Well - Choose WWL
Job overview
This is an exciting opportunity to join our Corporate Nursing Division and play a key role in driving quality, improvement, and excellence across the Trust. As Project Coordinator, you will be at the heart of our accreditation, quality, and patient experience programmes, supporting initiatives that directly influence the safety, outcomes, and experiences of our patients.
You will work closely with the Corporate Quality Senior Nursing Team, providing high‑level project management, coordination, and organisational support to ensure that our systems, processes, and governance structures run smoothly and effectively. This is a dynamic and varied role where no two days are the same. You’ll use your advanced administrative, analytical, and project skills to help shape and deliver work that truly matters.
Working autonomously, you will bring energy, structure, and innovation to a busy and forward‑thinking team, helping us maintain high standards, deliver key priorities, and support our ongoing commitment to outstanding patient care. If you enjoy managing multiple priorities, improving processes, and being part of a team that is passionate about making a difference, we would love to hear from you.
Main duties of the job
In this fast‑paced and rewarding role, you will play a key part in shaping the quality of care delivered across the Trust. As Project Coordinator, you will provide project management, coordination, and high‑level administrative support to the Corporate Quality Senior Nursing Team, contributing to programmes that directly influence patient safety, experience, and outcomes.
A central part of the role involves gathering, analysing, and preparing high‑quality data and evidence for accreditation visits. Your work will highlight strengths, identify improvements, and drive actions that enhance care across our wards. You will develop robust systems, produce clear reports and audit tools, and ensure teams are well prepared for quality reviews.
You will manage multiple projects, coordinate key meetings and events, maintain accurate records, and ensure timely follow‑up of actions. Working autonomously, you will prioritise your workload, support electronic quality monitoring systems, and build strong working relationships across the organisation.
Alongside this, you will provide essential PA‑level support to senior nursing leaders, ensuring effective diary management, communication, and governance. You will also support junior administrative staff, contributing to a positive, high‑performing team environment.
This role suits someone organised, proactive, and passionate about improvement, with the drive to make a genuine impact on patient care.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.
· People at the Heart
· Listen and Involve
· Kind and Respectful
· ONE Team
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Detailed job description and main responsibilities
This is a fantastic opportunity to join a dynamic and forward‑thinking Corporate Nursing Division, where your work will directly influence the quality of care, patient experience, and outcomes across our Trust. As Project Coordinator, you will become a central part of the engine that drives our accreditation and quality improvement programmes, helping clinical teams showcase excellent practice while identifying meaningful opportunities for change.
You will take the lead on coordinating a wide range of quality and accreditation activities, ensuring each project runs smoothly, on time, and with the highest standards of governance. A key element of your role will be gathering, analysing, and preparing high‑quality data for accreditation visits —work that enables the Trust to understand how we are performing, celebrate success, and identify improvements that truly make a difference to patients and families.
Your responsibilities will include designing and maintaining robust systems and processes, creating audit tools, producing comprehensive reports, and supporting the use of our electronic quality monitoring systems. You’ll coordinate key meetings and events, ensure actions are followed through, and provide the organisational structure that allows our corporate nursing functions to operate efficiently and effectively.
This is a varied and fast‑paced role requiring excellent prioritisation skills. You will manage several workstreams at once, working autonomously while collaborating with colleagues across all levels of the organisation. You will act as a key communication link, building effective relationships with internal and external stakeholders, often dealing with sensitive or confidential information.
In addition to your project responsibilities, you will provide high‑level PA and organisational support to the Corporate Quality Senior Nursing Team, managing diaries, coordinating correspondence, preparing meeting papers, and helping to ensure that the governance framework supporting patient safety and quality runs seamlessly. You will also offer day‑to‑day supervision and support to junior administrative staff, helping build a cohesive, responsive, and high‑performing team.
This role is perfect for someone who is organised, proactive, motivated, and eager to make a tangible difference. Your work will support the delivery of safer care, a better patient experience, and continuous improvement across the Trust , giving you the opportunity to contribute to something that truly matters every single day.
Person specification
Qualifications
Essential criteria
- Degree in Business Studies/or equivalent qualification / experience
- Excellent typing/word processing skills minimum RSA III or equivalent
Desirable criteria
- European Computer Driving Licence or equivalent Shorthand/Audio skills or equivalent
Experience
Essential criteria
- Experience of working as a PA and administrative support
- Evidence of Project Co-ordination and/or Facilitation
- Excellent communication skills, both written and verbal
- Excellent organisational and administrative skills
- Experience of working in busy complex enterprise
- Experience in supporting committees and organising meetings
Desirable criteria
- Knowledge of NHS both locally and nationally
- Experience of line management including setting objectives and conducting appraisals
- Project Co-ordination/Facilitation Skills
- Data collection skills
- Statistical Analysis Skills
- Experience using Audit Management Tracking (AMaT)
- Experience using Qliksence Apps
Skills
Essential criteria
- Ability to work under pressure and meet deadlines
- Ability to work without supervision and use own initiative
- Ability to work flexibly and manage competing priorities
- Consistently high attention to detail and quality of work
- Ability to work as a member of a team
- Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds
- Negotiation and persuasion skills
Desirable criteria
- Conference and workshop planning and co-ordination
- Budget management
Knowledge
Essential criteria
- Advanced level use of Microsoft office – Word, Excel, PowerPoint, Access
- Microsoft Outlook and other email package
- Knowledge of Microsoft teams
- Knowledge of office systems
- Knowledge of corporate governance issues
Additional
Essential criteria
- Ability to travel independently between sites
- Flexible approach to working environment
- Willing to learn
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Desirable criteria
- Possession of full driving licence
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Ashcroft
- Job title
- Clinical Quality Lead
- Email address
- [email protected]
- Telephone number
- 01942 822984
- Additional information
Alternative contact;
Nic Compton Jones- [email protected]. 01942 822984
Divisional Director of Nursing
Melanie Pickering [email protected]
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
- Telephone
- 07786529393
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