Job summary

Main area: Clerical
Grade: NHS AfC: Band 2
Contract: Permanent
Hours: Part time - 30 hours per week (or 15 hours per week)
Job ref: 302-25-7094152S

Employer: Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Albert Edward Infirmary / Thomas Linacre Centre
Town: Wigan
Salary: £24,465 per annum, pro rata
Salary period: Yearly
Closing: 28/08/2025 23:59

Clerical Assistant - Maternity

NHS AfC: Band 2

Choose Well - Choose WWL

Detailed job description and main responsibilities

Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed.
Acts as first point of contact for clinical area, dealing appropriately with all communications and tasks allocated, including sensitive issues.
Liaises with patients, relatives and visitors providing directions and information as required. Also obtaining the appropriate support when needed from the Multidisciplinary Team.
Maintain and photocopy records, prepare forms and make appointments as requested, this may include organising transport arrangements, ensuring that the information given is accurate and up to date.
Prepares and checks patient’s records completing the relevant documentation as instructed, filing reports and storing in correct place.
Liaises with the Multidisciplinary Team assisting in following up procedures and practice.
Requesting and obtaining investigation reports informing staff of the results.
Receives and processes mail and specimens, delivering to the correct place and carrying out errands between Departments.
Maintain stationary stock levels needed – this includes ordering, receiving and checking deliveries are accurate and reporting discrepancies.
Deal with enquiries and direct appropriately to the most appropriate person/location.
Establish and maintain an effective filing system.
Maintain spreadsheets for accurate data collection.

Person specification

Qualifications

Essential criteria

GCSE or equivalent in Maths and English

Desirable criteria

Keyboard and IT skills
NVQ Level 2 or above

Experience

Essential criteria

Ability to work as a member of a team or independently
Effective communicator - verbal, written and electronic

Desirable criteria

Previous clerical experience
Previous experience of using maternity systems e.g. HIS/CRIS

Skills

Essential criteria

Communication skills - verbal, written and electronic

Desirable criteria

Knowledge of spreadsheets for data collection
Previous experience of working with the public

Knowledge

Essential criteria

Good knowledge of clerical skills required

Desirable criteria

Experience of working within the NHS

Additional

Essential criteria

Flexible and hard working
Enthusiastic and proactive
Speak English to an appropriate standard relevant to their role

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Recruitment Information for Candidates

Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of their application by email or SMS text message.

Guidance on Completing Your Application

Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.

On-Call

Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.

Continuous Service

WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Chloe Brown
Job title: Delivery Suite Ward Manager
Email address: [email protected]
Telephone number: 0300 707 2797

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Job summary

Employer heading

Clerical Assistant - Maternity

NHS AfC: Band 2

Choose Well - Choose WWL

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills

Essential criteria

Desirable criteria

Knowledge

Essential criteria

Desirable criteria

Additional

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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