Job summary
- Main area
- Clinical Audit and Effectiveness
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 302-24-6405395CPR
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Wrightington Hospital/Royal Albert Edward Infirmary, Wigan
- Town
- Wigan
- Salary
- £24,071 - £25,674 pro rata, per annum
- Salary period
- Yearly
- Closing
- 19/09/2024 23:59
Employer heading
Clinical Outcomes Officer
NHS AfC: Band 3
Choose Well - Choose WWL
Job overview
Do you want to work for an award winning department?
A rare opportunity has arisen to join our established, award-winning Clinical Audit and Effectiveness Team. Clinical Audit is essential to provide assurance that our patients are receiving appropriate care in line with national standards. It shows us where we are compared to where we need to be and can convert anecdotal opinion into evidence-based data.
The Clinical Audit and Effectiveness Team are looking to recruit to the Clinical Outcomes Team, part of the role will be to support the MyRecovery Project, which will involve meeting with patients, and data input.
The role will be based at both Wrightington and Royal Albert Edward sites.
This is a part time post (24 hours) between Monday and Friday and hours can be flexible.
The future will be shaped by high quality teams using high quality data. We are looking to appoint an enthusiastic individual with a passion for improving patient care through the use of data and audit.
Main duties of the job
The main purpose of this role is to support the Outcomes Department with data collection. Ensuring this is done to a high standard and our national commitments for the division are met.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Detailed job description and main responsibilities
- Responsible for all enquiries regarding the National Joint Registry, PROMS enquiries, Amplitude Registries and the MyRecovery platform.
- Visit patients in pre op and on wards to provide information on NJR, PROMS and Amplitude Registries. Provide nonclinical advice about their care.
- Chasing up consultants, registrars, anaesthetists and theatre staff with regards to missing data answer NJR queries and problem solving
- Managing multiple databases, input data into the National Joint Registry, PROMS databases and Amplitude Registries, ensuring a high level of accuracy.
- Obtain operation lists daily via ORMIS
- Input all new registrars and consultants details onto the NJR database
- Continuous validation of proformas with surgeons and manage the edit stack by conducting regular audits and analysing complex clinical data
- Conduct regular data quality checks on the National Joint Registry and the National Joint Registry edit stack to ensure we meet >95% data quality annually
Person specification
Qualifications
Essential criteria
- 5 GCSE or equivalent
- NVQ Level 3 or equivalent experience
Desirable criteria
- IT Qualification
Experience
Essential criteria
- Demonstrated ability to work in a team
- Proven experience of managing a busy workload
- Work with frequent interruptions
- Knowledge of admin procedures some of which are non-routine
- Progress chasing task related problem solving
Desirable criteria
- NHS Experience or working in a NHS environment
Skills
Essential criteria
- Keyboard Skills at intermediate level
- Proven ability to communicate effectively at all levels
- Ability to multi-task
- Ability to work to deadlines
- Interpersonal skills
- Assertive
- Analyses information to resolve problems
- Ability to produce reports
- Provide and receive complex or sensitive information
- Persuasive verbal and written skills
Desirable criteria
- Problem Solver
- Customer Care Skills
Knowledge
Essential criteria
- Extensive Knowledge of Microsoft packages
- Data Protection
- Confidentiality Codes of Conduct
- Understanding of the National Joint Registry
- Experience of the Amplitude Registry
- Experience of My Recovery Platform
Desirable criteria
- Knowledge of Trust sites
Additional
Essential criteria
- Flexible approach around work hours
- Good time keeping
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Able to concentrate for long periods and handle frequent interruptions
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Paula Madden
- Job title
- Clinical Outcomes Manager
- Email address
- [email protected]
- Telephone number
- 01942 822602
- Additional information
Alison Unsworth
01942 822357
If you have problems applying, contact
- Address
-
Suite 7 Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
- Telephone
- 07786529327
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