Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 302-25-7165265M
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £24,625 - £25,674 per annum, pro rata
- Salary period
- Yearly
- Closing
- 07/05/2025 23:59
Employer heading
Senior Healthcare Support Worker - ECC/ UTC
NHS AfC: Band 3
Choose Well - Choose WWL
Job overview
Are you considering taking your first step onto the nursing ladder?
We are seeking a Senior Healthcare Support Worker to work within our busy Emergency Department/ UTC.
We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area. You will be motivated and committed to delivering high quality care to your patients in a busy and challenging unit.
The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. You will be a motivated and confident healthcare support worker dedicated to assisting in the delivery and the development of an excellent service.
Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.
Main duties of the job
You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.
Senior Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure.
Senior Healthcare Support Workers will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Duties and Responsibilities
Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments.
We know that no two days are the same and it’s hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
Person specification
Qualifications
Essential criteria
- GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent.
- NVQ 2 or equivalent
- NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
- Cavendish Care Certificate
- Effective level of numeracy and literacy skills
Skills
Essential criteria
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Effective customer service skills
- Ability to deal with people from all backgrounds
- Effective communication skills – written and verbal
Knowledge
Essential criteria
- Effective understanding of confidentiality
Additional
Essential criteria
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Proven ability to be flexible in your approach
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nicola Mitchell
- Job title
- Unit Lead
- Email address
- [email protected]
- Telephone number
- 01942 822861
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
- Telephone
- 07786527068
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