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Job summary

Main area
Medicine
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
36 hours per week (Monday - Sunday 7 day working)
Job ref
302-26- 8062239L-EMC
Employer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Albert Edward Infirmary
Town
Wigan
Salary
£25,272 per annum, pro rata
Salary period
Yearly
Closing
19/07/2026 23:59

Employer heading

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

Healthcare Support Worker - Lowton Ward

NHS AfC: Band 2

People at the Heart. One Team. Your Career at WWL.

Job overview

We are seeking Healthcare Support Workers (HCSW)  to commence on Lowton ward,  a medical assessment unit.

We are recruiting to a 2 x 36 hour per week posts and  1 x 23.5 hour per week posts. Shifts will be based on a rota pattern Monday - Sunday including days and nights. 

One of the 36 hour per week roles we are appointing to is a temporary post for 12 months to provide secondment cover. NHS Employees  will need to obtain secondment approval from their current manager if appointed to this post and this will be a condition of any offer made. Whilst this post is advertised on a fixed term / secondment basis there is the potential that this post may become permanent in the future.

Please note that these roles are not eligible for visa sponsorship. You must ensure you have unrestricted right to work in the UK are we are unable to provide sponsorship. 

Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Main duties of the job

Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments. 

Working for our organisation

Working for your organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values.

·       People at the Heart

·       Listen and Involve

·       Kind and Respectful

·       ONE Team

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Detailed job description and main responsibilities

  • Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
  • Assist qualified nursing and medical staff where requested.
  • Communicate with all members of the team to maintain a good service provision.
  • Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  • Prepare and support the patient appropriately during any activity that is to be undertaken.
  • Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
  • Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  • Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  • Contribute to own personal development and take an active part in learning opportunities.

Person specification

Addtional

Essential criteria
  • Flexible and able to work on any ward and site within the Trust
  • Ability to work internal rotational shifts
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Knowledge

Essential criteria
  • Effective understanding of confidentiality
Desirable criteria
  • Knowledge of individualised patient care delivery

Skills

Essential criteria
  • Effective communication skills – written and verbal
  • Proven ability to demonstrate compassion/empathy/help others
  • Effective team player
  • Effective customer service skills
  • Ability to deal with people from all backgrounds
  • Proven ability to remain calm under pressure

Experience

Essential criteria
  • Demonstrable ability to follow instructions
Desirable criteria
  • Previous experience working in a hospital setting.
  • Experience in documenting in patient records.
  • Previous experience of working within a care environment.

Qualifications

Essential criteria
  • Effective level of numeracy and literacy skills

Employer certification / accreditation badges

National Interim Quality MarkVeteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne King
Job title
Ward Leader
Email address
[email protected]
Telephone number
01942 778514

If you have problems applying, contact

Address
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone
07786529678
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