Job summary
- Main area
- Radiology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 302-25-7189532SS
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £24,625 - £25,674 Per annum, Pro rata
- Salary period
- Yearly
- Closing
- 03/06/2025 23:59
Employer heading

Senior Healthcare Assistant (Radiology)
NHS AfC: Band 3
Choose Well - Choose WWL
Job overview
We are looking for a permanent enthusiastic and highly motivated Radiology Health Care Assistant to join the team within the Radiology Department at Wigan Royal Albert Edward Infirmary.
The role is for 37.5 hours per week (part time hours may be considered) across 7 days.
Candidates should have a flexible approach to their working hours as this contract will be flexible across 7 day working and includes multiple sites.
We offer excellent development opportunities and will provide appropriate support and training.
We see the staff on all sites as one huge Radiology family, all providing a corporate approach to our service.
The role will require you to work across all areas in the Trust .
Candidates are required to present original certificates for qualifications at interview stage and during compliance checks.
Please note this vacancy may close prior to the specified closing date, if a suitable amount of applications are received.
Main duties of the job
The role of a Radiology Health Care Assistant is to provide general support
for Diagnostic Procedures within the Diagnostic Imaging Department within a variety of modalities such as Ultrasound, DEXA, Fluoroscopy and general radiography. In all these areas you will provide a level of care, assistance and support to patients during their Radiological Examination and perform your duties in such a manner as to aid the smooth running of the department and provide a high level of care.
During these duties you will be familiar with Department Administration
Services across all sites and be competent to use CRIS and PACS. You will also provide clinical assistance to the Diagnostic Services provided
within the Radiology Department.
The successful candidates will be required to communicate on a regular basis with all grades of hospital staff throughout the Trust and should therefore have good interpersonal and communication skills.
Applicants should also have good keyboard skills and preferably experience in using basic computer packages, including hospital systems.
We are ideally looking for a committed reliable member of staff, with good organisational and communication skills and a flexible approach to changing patterns of work.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Detailed job description and main responsibilities
- Provide administration support, duties to include, reception duties, receiving telephone calls, booking patients onto the departmental computer system and uploading disks for the Radiologist to report.
- Provide assistance and support to the radiographers / sonographers in the x-ray department.
- Assist in preparation of imaging rooms prior to Diagnostic examination
- Assist the medical staff during various clinical examinations and procedures.
- To have the ability to assist with the organisation of the workload of the department, responding to the needs of the service.
- Liaise and consult with other wards and departments, to implement or plan patient requirements effectively.
- The necessity to communicate with various internal and external sources both Clinical and Nonclinical eg: Clinicians, Trust Staff, Directorate Staff, and Patients.
- Resolving queries from patients, departmental staff and service users.
- To assist in maintaining a clean and tidy department, in accordance with departmental cleaning protocols.
- To report any equipment faults or problems to senior staff.
- Prepare and organise relevant documentation for diagnostic procedures i.e. obtain case notes and administrative forms for speciality examinations.
- To plan and prioritise own workload to meet service demands.
- Monitor and request supplies of stock to ensure the efficient running of the department.
- Book and send out appointments for Diagnostic Procedures and enter onto departmental computer system and into departmental diary.
Person specification
Qualifications
Essential criteria
- Effective level of numeracy and literacy skills
- NVQ Level 2 in Health and Social Care of Care Certificate
Skills
Essential criteria
- Effective communication skills – written and verbal
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
- Effective customer service skills
- Effective understanding of confidentiality
- Proven ability to be flexible in your approach
- Ability to deal with people from all backgrounds
Additional
Essential criteria
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Knowledge
Essential criteria
- Knowledge of supporting patients and their families
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kathryn Whittle
- Job title
- Clinical Imaging Manager
- Email address
- [email protected]
- Telephone number
- 01942 778714
- Additional information
Danica Thorpe
Deputy Clinical Imaging manager 01257 256201
If you have problems applying, contact
- Address
-
Buckingham Row
Brick Kiln Lane
Wgan
WN1 1XX
- Telephone
- 07786529893
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