Job summary
- Main area
- Surgery
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 302-26-7850587S
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Langtree Ward Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £25,760 - £27,476 per annum, pro rata
- Salary period
- Yearly
- Closing
- 28/04/2026 23:59
Employer heading
Senior Healthcare Support Worker - Langtree Ward
NHS AfC: Band 3
Choose Well - Choose WWL
Job overview
Langtree Ward is a busy, fast paced, acute Surgical ward. We are looking to recruit a full or part time Health Care Support Worker with experience in the hospital setting.
This role is 37.5 hours per week and involves working a shift pattern across 7 days Monday - Sunday, including days and nights.
Main duties of the job
The Healthcare Support Worker will work as part of the ward team with supervision of registered practitioners to provide effective, safe patient focused care at all times.
Contribute to the development of the care environment with a positive, professional attitude.
Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
To support the smooth running of the ward and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.
You will ensure that policies and guidelines are adhered to.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
As a Health Care Support Worker you play a vital role in delivering high standards of care to our patients on Langtree Ward.
Langtree Ward is a busy surgical ward, you will work closely with a multi-disciplinary team to ensure all patients are cared for and treated with dignity and respect. Your duties will be varied, and include, assisting patient with personal hygiene, assisting patients during meal times, talking and listening to patients and working in partnership with patients, carers and the wider team.
This is a very demanding and challenging role, you will need to be compassionate and caring and have a passion for this type of work. You will need to demonstrate that you are highly motivated, enthusiastic, well organised and are able to work both independently and as part of a team. Effective communication skills are essential.
- Responsible for providing direct care to the defined group of patients under the direction of the registered nurse.
- Assists patients to undertake normal activities of daily living
- Follows care plans developed by the registered nurse
- Reports any changes in patients condition, untoward incidents or accidents to the senior nurse immediately
- Assists with the maintenance of ward cleanliness
- Assists in maintaining stock levels
- Assists with the transportation of patients, equipment and supplies
Person specification
Qualifications
Essential criteria
- Effective level of numeracy and literacy skills
- Effective communication skills - written and verbal
- NVQ Level 2 in Health and Social Care
Skills
Essential criteria
- Proven ability to remain calm under pressure
- Proven ability to communicate effectively at all levels
- Effective team player
- Effective customer service skills
- Ability to deal with people from all backgrounds
Knowledge
Essential criteria
- Effective understanding of confidentiality
Additional
Essential criteria
- Proven ability to be flexible in your approach
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Vicki Thompson
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 03007072514
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