Crynodeb o'r swydd
- Prif leoliad
- ESM
- Gradd
- NHS AfC: Band 2
- Contract
- Parhaol
- Oriau
- Rhan-amser - 20 awr yr wythnos
- Cyfeirnod y swydd
- 358-8228642-ESM
- Cyflogwr
- University Hospitals of Leicester NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Leicester Royal Infirmary
- Tref
- Leicester
- Cyflog
- £25,272 pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 04/09/2026 23:59
Teitl cyflogwr
Evening ward clerk
NHS AfC: Band 2
AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.
But they shouldn’t replace your own responses or be used to write the application for you.
Relying too much on AI can negatively impact your chances of success, because automatically generated answers:
- might not be specific or relevant enough to address the criteria in the recruitment profile
- often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
- could misrepresent information about you, such as your qualifications, skills and experience
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Trosolwg o'r swydd
You will be providing administrative support as well as the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls
Using the Trust’s IT systems ensure patient case notes and relevant paperwork are updated and readily available, All patients are on and off the sytem within 15 minutes.
The wards will be a busy and demanding working environments, but the successful applicant will join a strong & supportive team. The successful applicant will be required to work on their own initiative, managing their own workload, as well as being part of a team.
Applicants must be computer literate, and have excellent communication & interpersonal skills. Experience of working in an NHS environment would be an advantage.
Prif ddyletswyddau'r swydd
- Patient information & administrative duties Produce temporary files for patients admitted onto the ward.
- Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients on each medical ward and clinical attendances, always making sure the patients demographics are up to date.
- Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department.
Gweithio i'n sefydliad
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
- Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients on each ward and clinical attendances, always make sure the patient demographics are up to date.
- Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department.
- Ensure patient labels are attached to every document within the patient file
Receptionist duties
- Be the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls
- Ensure messages are passed on to patients from their relatives and messages given to the clinical team to call patients next of kin to update them
- To cover the float phone, to enable all wards to be able to contact you for any patient movement
Knowledge and skills required
- To be able to organise time effectively
- The post holder should be able to communicate effectively with a variety of people remaining courteous at all times, especially when dealing with patients & relatives
- To be able to remain calm under pressure
- The post holder must be an excellent team player who works closely with colleagues to deliver a smooth sufficient service, but must be able to also work independantly using their own initiative.
Manyleb y person
Training & Qualifications
Meini prawf hanfodol
- Good standard of written and spoken English
- Basic computer skills
Meini prawf dymunol
- Relevant computer typing / secretarial courses
Experience
Meini prawf hanfodol
- Experience of working with the general public
- Basic knowledge of clerical duties and responsibilities
Meini prawf dymunol
- Previous experience as a ward clerk / clerical duties within a health care setting
Communication and relationship skills
Meini prawf hanfodol
- Caring & compassionate
- Able to cope in stressful & demanding situations
- Ability to uphold confidentiality
- Able to prioritise and work in a multi-disciplinary team
- Able to prioritise and work in a multi-disciplinary team
- Must be able to use own initiative
Meini prawf dymunol
- Demonstrates willingness to develop self within the role
- Demonstrate motivation to learn
Equality, Diversity and Inclusion
Meini prawf hanfodol
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
Meini prawf hanfodol
- Must be able to work a flexible shift pattern to cover 24/7 365 days a year
Commitment to Trust Values and Behaviours
Meini prawf hanfodol
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Kathryn Cave
- Teitl y swydd
- Admin manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07977371323
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Cyfeiriad
-
Staff Bank Office
Paget House
2 West Street
Leicester
LE1 6XP
- Rhif ffôn
- 0116 502 7290
Rhestr swyddi gyda University Hospitals of Leicester NHS Trust yn Gwasanaethau Gweinyddol neu bob sector




