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Prif leoliad
Haematology
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NHS AfC: Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday)
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358-7564398-CHU
Cyflogwr
University Hospitals of Leicester NHS Trust
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NHS
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Leicester Royal Infirmary
Tref
Leicester
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£24,937 - £26,598 per annum
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27/11/2025 23:59

Teitl cyflogwr

University Hospitals of Leicester NHS Trust logo

Patient Pathway Coordinator - Apheresis

NHS AfC: Band 3

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.

But they shouldn’t replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success, because automatically generated answers:

  • might not be specific or relevant enough to address the criteria in the recruitment profile
  • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
  • could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Trosolwg o'r swydd

  • Provide an administration service for the medical and nursing teams across the service, ensuring that the quality standards of the Trust are met.  
  • Provide support and guidance to patients, carers, relatives, company representatives and others making contact with the service. To ensure and deliver a patient pathway in accordance with local and national guidelines in service requirements.
  • To prospectively manage apheresis slot availability to ensure maximum efficiencies within the service and working to agreed patient safety guidance, ensuing correct booking methods and policies are adhered to.
  • Use relevant CMG systems to manage patient data and the patient pathway.

Prif ddyletswyddau'r swydd

  • To receive referrals and make new and follow-up appointments.
  • Prepare patient lists from the relevant information system in advance of the clinic, in line with departmental procedures and timescales, ensuring that all additional documentation, such as x-rays, additional notes, and letters, are requested with  sufficient notice to ensure that all relevant information is included in the hospital notes at the patient appointment.
  • To ensure the full utilisation of apheresis slots available.
  • To ensure all local and national standards are applied to referrals and are in line with RTT, national targets and the UHL Elective Care Access Policy. This includes date stamping documents; reviewing and checking referrals to ensure data quality and booking requirements.
  • Processing any overseas visitors, which will include receiving and checking ID documents and referring to the Overseas Patient Manager.

Gweithio i'n sefydliad

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • To check, extract from, record and update the relevant patient administration systems.
  • To assess and validate appointment details on the PAS system as defined by scheduling rules.
  • Liaise with clinicians regarding availability for apheresis slots and make appropriate scheduling decisions, referring where necessary.
  • Monitor, manage and report cancellations, including notice time given and utilisation of time available.
  • Ensure case notes are retrieved and prepared in a timely manner to ensure they are available when required, taking appropriate actions where required information is not available.
  • To be responsible for reception duties and patient communications associated with apheresis. This will include ensuring data relating to patients’ demographic details are correct; booking of follow-up appointments on PAS and arranging investigations for patients, maintaining full and accurate patient records at all times.
  • Deal with telephone queries and enquiries regarding appointments.

Manyleb y person

Written Enlgish

Meini prawf hanfodol
  • Good level of verbal and written English

Education

Meini prawf hanfodol
  • Educated to an A Level or equivilant standard

Essential & Desirable Criteria

Meini prawf hanfodol
  • NVQ III or relevant equivalent training and experience gained in administration post
  • Secretarial or administrative experience
  • Planning and Organisation skills with the ability to prioritise schedules and workloads
Meini prawf dymunol
  • Experience of NHS systems and procedures
  • Medical administration experience
  • Exposure to dealing with complaints

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Patrick Kelly
Teitl y swydd
Osborne Admin Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg