Skip to main content
Please wait, loading

Job summary

Main area
Maternity
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (11.5 hour shifts days and nights, Monday-Sunday including bank holidays)
Job ref
358-7679195-W&C
Employer
University Hospitals of Leicester NHS Trust
Employer type
NHS
Site
Leicester Royal Infirmary
Town
Leicester
Salary
£24,465 per annum
Salary period
Yearly
Closing
02/02/2026 23:59

Employer heading

University Hospitals of Leicester NHS Trust logo

Ward Clerk, Maternity

NHS AfC: Band 2

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.

But they shouldn’t replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success, because automatically generated answers:

  • might not be specific or relevant enough to address the criteria in the recruitment profile
  • often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
  • could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

Job overview

We are looking for a ward clerk cover for the maternity wards to work shifts to over 3/4 days a week including weekends & bank holidays. 

We require a reliable and highly organised individual who has excellent communication skills, to work within a busy maternity service, vacancy is at both the Leicester Royal Infirmary and Leicester General Hospital.

You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your time and attention within a busy clinical area.

The post is suitable for an individual wishing to work as part of the Multidisciplinary Team,  communicating with patients, families and clinical staff in the ward environment. You must be able to be courteous, respectful and helpful at all times.

The successful post holder will provide and maintain an efficient and effective administration service to the ward team.  Therefore, previous administration experience and  computer skills are desirable.

These positions are extremely popular and after sufficient numbers of applicants have been received, this advert will close, which may be prior to the closing date.

Main duties of the job

1.    To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times.

2.    Maintaining a clean and tidy environment, and reporting all incidents /accidents to Senior Staff.

3.    To keep patient centre system up to date, including admission transfers and discharges of patients.

4.    To be responsible for inpatient / outpatient notes ensuring:

•    They are available and ready for use when needed
•    That reports, care plans etc. are filed in notes
•    That notes are available for coding after discharge of patients
•    All medical staff / midwifery staff sign results and ensure timely filing of results

 

Working for our organisation

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals: 

  • high-quality care for all, 
  • being a great place to work, 
  • partnerships for impact, and 
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud, 
  • we are inclusive, and 
  • we are one team 

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

 

 

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Detailed job description and main responsibilities

As the successful candidate you will need to answer the telephone from  staff, patients and their friends & family.  You will need arrange appointments for patients and maintain patient confidentiality at all times.  

As a Ward Clerk, you will be the first point of contact from patients and staff members, you will need to answer the Ward Buzzer to let people access on the Wards.  The successful candidate will need to confirm who the individuals are and the reason for visit.

You will need to have good filling skills, the successful candidate will need to file documentation and Patient Notes in a good timely manner. 

The role requires the use of Patient Centre, Track it & HISS, good IT skills  would be good.

Person specification

Commitment to trust values

Essential criteria
  • Must be able to demonstrate trust values and behaviours

Training and Qualification

Essential criteria
  • Ability to carry out duties under instruction
  • Good standard of of written and spoken English
  • Educated to secondary school level
Desirable criteria
  • Customer care training
  • Relevant NVQ
  • Worked in hospital or care setting
  • IT qualifications
  • GCSE English and Maths or equivalent

Communiaction and relationship Skills

Essential criteria
  • Knowledge of Health and Safety
  • Understanding of diversity
  • Aware of importance of confidentiality
  • Effective verbal and written communicator
  • Good telephone skills
  • Team Player
Desirable criteria
  • 6 months experience as an adminstrator
  • Experience of HISS and patient centre

Planning and Organsiation Skills

Essential criteria
  • Assertive
  • Well organised
  • Team Worker
  • Comfortable with change
  • Flexible
  • Good Time Keeping
  • Enthusiastic and Self Motivated

Equality and Diversity

Essential criteria
  • Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs

Employer certification / accreditation badges

Apprenticeships logoCare quality commission - Goodhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Disability confident committedHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Constant
Job title
Ward Manager
Email address
[email protected]
Apply online nowAlert me to similar vacancies