Job overview

An exciting opportunity has arisen for a reliable, organised and enthusiastic person with a strong work ethic to join our committed administration workforce in Child & Young People (CYP) Services Urgent Care for 37.5 hours per week.

This is an office-based position with some flexibility for home working. There may be an expectation to be part of covering an occasional evening clinic up until 8 pm on a rota basis or to travel to a different base if required to support the needs of the service, or to attend training. Mileage is paid at a standard rate.

You will have a strong work ethic and be a key member of a friendly administration team providing a high standard of administration support. You will also be responsible for contributing to the smooth and efficient running of the office, to include referral processing, typing and formatting of correspondence, and other data requirements using Word, Excel, clinical systems and Microsoft Teams. There will also be a requirement for note-taking and other requirements of supporting a meeting.

It is a busy role and there will be a need to join a rota to ensure reception is covered.  You will be dealing with a wide range of enquiries in a welcoming yet

professional and sensitive manner, ensuring confidentiality at all times.

We will offer training and development opportunities for the successful applicant.

Please contact Teresa Shane, Urgent Care Admin Lead on [email protected] 

Main duties of the job

This will include, but is not limited to:

Inputting referrals and data onto the clinical system.

Navigating and updating clinical systems and electronic databases.

Gathering information.

Organising and contacting young people and families by telephone or letter to offer an appointment.

 Typing letters and correspondence using audio/copy typing and word processing systems.

Diary management.

Help to assist with data monitoring using excel and Power BI housekeeping reports.

To provide individual administration support as required.

To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation.

To provide reception support as required, including answering phones and greeting visitors.

Liaising with internal and external providers.

Maintaining the services' shared online workspace/website if required.

Monitoring email inboxes and dealing with requests promptly.

Ordering and managing invoices through the procurement system.

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family,  Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.