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Job summary

Main area
Adult Community
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Flexible working options available)
Job ref
274-11700-AC
Employer
Lincolnshire Partnership NHS Foundation Trust
Employer type
NHS
Site
The Sycamore Centre
Town
Grantham
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
10/10/2025 23:59
Interview date
20/10/2025

Employer heading

Lincolnshire Partnership NHS Foundation Trust logo

Team Administrator

Band 3

Job overview

An exciting opportunity has arisen for a full-time administrator to work 37.5 hours within the Grantham locality mental health team, this is a permanent position.  The Team Administrator will support community-based staff, this is a Monday to Friday 9-5 service. This service helps support people with severe and enduring mental illness.

The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing  admin duties to all members of the Locality Mental Health Teams, namely telephone, channelling incoming calls, note taking, word processing, registering referrals, petty cash management and ordering of stationery. Essential to this role is excellent IT skills and good telephone manner.

For further details please contact Dawn Pulling Team Manager on 01476 464943 for more details. 

Main duties of the job

The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, in addition to providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery. 

To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers

Duties provided within defined time standards

Compliance with appropriate legislation and LPFT policies

Feedback from colleagues and other stakeholders

Compliance with CQC standards

Accurate and appropriate information is recorded appropriately using the Trust’s information systems

Productivity targets are met

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family,  Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy lifeVisit beinlincolnshire.com to find out more.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for complete details regarding this post.

When completing your application, please demonstrate how you meet the role criteria.

 We can also offer you many staff benefits to help support you which include:

•            Early access to Psychological Therapies and Physiotherapy

•            Competitive annual leave allowance

•            Car leasing scheme

•            NHS pension scheme

•            Free eye tests

•            Money saving options through our salary sacrifice scheme

•            Discounts on major high street retailers and restaurants

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

 

Person specification

Qualifications

Essential criteria
  • NVQ level 2 Business and Administration or equivalent
  • GCSE in English, grades A-C or grade 9-4 or level 2 Literacy or equivalent;
  • ECDL or equivalent including basic knowledge of all MS Office packages – including Microsoft Office calendar for diary management

Experience

Essential criteria
  • Relevant experience of working in a general administrative background

Skills

Essential criteria
  • Understands Code of Conduct in relation to Data Protection and Information Governance
  • Organise and plan straightforward activities relating to own workload on a day to day basis, some on going, adjusting own workload in response to prevailing circumstances.
  • Managing own activity within sphere of responsibility. Ability to accurately input confidential data onto a database

Employer certification / accreditation badges

Sunflower Hidden DisabilitiesTimewise-Flex Positive EmployerVeteran AwareApprenticeships logoMenopause Friendly EmployerCare quality commission - GoodWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Rainbow badgeAccessAbleStonewall Gold 2022Dying to Work CharterStep into healthCarer Confident -AccomplishedNational Preceptorship for Nursing Quality MarkOne Workforce Lincolnshire ICSDefence Employer Recognition Scheme (ERS) - GoldPastoral Care Quality AwardStonewall Top 100 2024Stonewall Bronze Award 2024Wellness WellbeingNet Zero

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dawn Pulling
Job title
Team Manager
Email address
[email protected]
Telephone number
01476 464943
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