Job summary
- Main area
- Pharmacy
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 818-COR255-QIA2230-A
- Employer
- Lincolnshire Community Health Services NHS Trust
- Employer type
- NHS
- Site
- Beech House
- Town
- Lincoln
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 19/10/2026 23:59
Employer heading
Senior Admin and PA to Head of Pharmacy and Medicines Management
Band 4
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at LCHS.
We are always keen to welcome highly skilled, committed and compassionate individuals to our teams – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Our Group values guide everything we do. They are:
· Compassionate - We care about people - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.
· Collaborative - We work together as a team - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.
· Innovative - We strive to improve - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.
If you believe in them too, then you are ready to join the LCHG team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
REMEMBER - Please ensure you read all information prior to applying for any job roles. Please note any CV's or covering letters received via email will not be accepted without an online application being completed. Any applications via agency will also not be accepted.
Job overview
Are you an enthusiastic, organised and motivated administrator looking for an exciting opportunity to support the delivery of high-quality medicines management services? If so, we'd love you to join our Pharmacy & Medicines Management Team.
This is an exciting opportunity for an experienced administrator to provide comprehensive administrative support to the Chief Pharmacist while playing a key role in supporting medicines governance across the organisation.
Main duties of the job
You will work closely with the Chief Pharmacist, Associate Chief Pharmacists, senior pharmacy leaders and colleagues from across LCHG Group, supporting a wide range of governance, quality improvement and operational activities. You will be responsible for coordinating and administering medicines governance meetings across the Group, ensuring agendas, papers and minutes are produced to a high standard and that actions are monitored and followed through to completion.
Working for our organisation
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev
Detailed job description and main responsibilities
The successful candidate will be highly organised, proactive and able to manage competing priorities while maintaining excellent attention to detail. You will have outstanding communication and interpersonal skills, with the ability to build effective working relationships with clinical and non-clinical colleagues at all levels. You will be comfortable working independently, using your initiative and maintaining confidentiality when dealing with sensitive information.
In addition to providing executive support to the Chief Pharmacist, you will contribute to the smooth running of the Pharmacy & Medicines Management Department by supporting service improvement initiatives, maintaining governance documentation, coordinating reports, and assisting with audits, projects and regulatory requirements where appropriate.
You will be an integral member of the Pharmacy & Medicines Management Team, helping to ensure effective governance arrangements are in place to support the safe and effective use of medicines across the organisation. Your work will directly contribute to improving patient safety, supporting high-quality care and enabling the department to achieve its strategic objectives.
If you are an organised, adaptable and motivated individual with excellent administrative skills and a passion for supporting high-quality healthcare services, we would welcome your application.
Person specification
Person Specification
Essential criteria
- A’ Level / Vocational Level 3 in Business and Administration or equivalent experience in a relevant field.
- High level of experience in minute taking / speed typing
- GCSE grade 4 or above in English and Maths or equivalent qualification
Desirable criteria
- ECDL or equivalent
Skills/Competencies
Essential criteria
- Excellent communication skills – ability to liaise with staff at all levels
- Problem solving – ability to respond to problems and identify solutions
- Good organisational skills – able to manage busy workload, prioritise work and have a good attention to detail
- Able to manage own workload and work autonomously
Desirable criteria
- Previous experience of being a PA
Knowledge
Essential criteria
- Knowledge of confidentiality and data protection legislation and is able to use discretion where necessary
- Knowledge and proficiency in use of relevant software packages including Excel, Word, outlook, ESR, Publisher, PowerPoint
- Understands importance of health and safety in the workplace
Desirable criteria
- Knowledge of Datix and SytsmOne
Experience
Essential criteria
- Experience of working in a busy administrative environment, delivery a full range of secretarial and administrative procedures
- Management of records and information in an office environment
- Previous experience of supervising staff in an effective way
- Experience of diary management and production and distribution of papers
Desirable criteria
- Producing high quality reports and presentations
- Working within the NHS
- Previous experience of working in a customer focused environment
Special attributes / specific requirements
Essential criteria
- Able to organise and manage own time and work as part of a team
- Able to work accurately and methodically under pressure
- Ability to establish and maintain working relationships at all levels internally and externally
- Ability to make sound judgements when prioritising tasks and knowing when to refer
- Ability to produce work of a high presentational standard with a high degree of accuracy
- Ability to deal with conflict/confrontation
- Enthusiastic and committed
- Calm under pressure
- Responsible and reliable/timely
- Willing to undertake duties in other sections of the department as requested
- Awareness of Equal opportunities
- Able to demonstrate a flexible approach to working practice
Personal Qualities
Essential criteria
- Ability to work in line with and role model Group values.
- Self-motivation and able to motivate others
- Effective communication in a variety of levels and methods
Desirable criteria
- Be able to demonstrate empathy and reassurance
- Ability to work under pressure
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Zara Brumby
- Job title
- Chief Pharmacy Technician
- Email address
- [email protected]
- Telephone number
- 07501 605711
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