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Job summary

Main area
Discovery House
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
274-11774-AI
Employer
Lincolnshire Partnership NHS Foundation Trust
Employer type
NHS
Site
Discovery House
Town
Lincoln
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
30/11/2025 08:00
Interview date
12/12/2025

Employer heading

Lincolnshire Partnership NHS Foundation Trust logo

Carer Champion

NHS AfC: Band 4

Job overview

Carer Champion – Inpatient Rehabilitation Service

Do you have a special interest in supporting family members to better enable them to understand their relative’s mental illness and give carers more information about the support they are entitled to under the Care Act 2015? To work collaboratively with carers, patients, and teams?

LPFT’s inpatient rehabilitation service is recruiting a substantive, full-time carer’s champion..

We are looking for a highly motivated and enthusiastic individual to join our team. The successful candidate will work closely with other Carer Champions across the division and organisation to support families and carers whose loved ones have been admitted to our inpatient wards at Discovery House and Maple Lodge in Boston. The role will support the teams to ensure that relatives and carers are fully involved in patient care, ensuring relatives are part of the patient pathway and working in conjunction with the relevant team to signpost carers and relatives to appropriate support and information. We are looking for someone who can understand and relate to the needs of family and carers using LPFT inpatient services and who is willing to work flexibly to attend carer support and education groups alongside carers.

If you enjoy working differently and want to make a difference in people’s lives, then this may be the opportunity for you.

It is essential that you are able to travel independently.

 

Main duties of the job

Support and encourage the carer voice in patient care and carer experience. Ensuring Carers are aware of and invited to participate in engagement events and support groups.

Provide information on health promotion to carers and ensure that any health and wellbeing needs are identified and appropriately addressed through signposting to relevant services. To provide or signpost carers to information about mental illness, treatment and other relevant information and resources in the community. To liaise with other colleagues and organisations for and on behalf of carers and, where relevant, ensure carers are signposted to an advocacy service. To liaise regularly with the Head of Carers and Relatives to ensure up-to-date information is being disseminated and seek clinical supervision with them to ensure professional development. Ensure carers receive appropriate and timely information. To provide emotional and practical support to carers. This will be achieved in various ways, but particularly by providing individual contact with carers and ensuring Carer Leads are doing the same.

Promoting Carer Awareness

Champion carer statutory rights and needs and ensure that any national and local information is cascaded to colleagues and local teams/service areas. Support initiatives aimed at promoting carer identification, such as the Triangle of Care and John’s Campaign.

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Detailed job description and main responsibilities

Please see the attached job description and person specification document for complete details regarding this post. 

We are not able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected

Person specification

Qualifications

Essential criteria
  • Working knowledge of appropriate therapeutic models to engage and retain service users in treatment and to support them achieve their vocational goals.
  • NVQ Level 3 or equivalent additional relevant training or experience relevant to the duties of the post
Desirable criteria
  • Understanding of the rights of Carers under the Care Act 2015
  • Mental Health or Health and Social Care related qualification.

Experience

Essential criteria
  • Experience of being employed in a role supporting or mentoring others.
  • Experience of working in a team or group environment
  • Experience of using a range of self-management or recovery tools and techniques
  • Experience and understanding of mental health conditions
Desirable criteria
  • Experience of working across different organisational boundaries

Skills & Competences

Essential criteria
  • Good written, verbal and non-verbal communication skills
  • Able to confidently use a computer.
  • Ability to demonstrate knowledge of personal recovery principles and values
  • Able to develop positive relationships with carers and assist them in developing and meeting recovery goals.
  • Able to demonstrate a non-judgemental, respectful attitude toward others
  • Understanding of service user involvement and participation and why it is important.
  • Ability to work creatively and use initiative
  • An ability to recognise and manage own stress. Ability to demonstrate and model self-care skills
  • Understanding of risk management and crisis plans
  • Ability to listen to very distressing situations and deal with informal complaints

Employer certification / accreditation badges

Sunflower Hidden DisabilitiesTimewise-Flex Positive EmployerVeteran AwareApprenticeships logoMenopause Friendly EmployerCare quality commission - GoodWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Rainbow badgeAccessAbleStonewall Gold 2022Dying to Work CharterStep into healthCarer Confident -AccomplishedNational Preceptorship for Nursing Quality MarkOne Workforce Lincolnshire ICSDefence Employer Recognition Scheme (ERS) - GoldPastoral Care Quality AwardStonewall Top 100 2024Stonewall Bronze Award 2024Wellness WellbeingNet Zero

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Kitchen
Job title
Service Manager
Email address
[email protected]
Telephone number
01522 597957

If you have problems applying, contact

Address
Welton House
Lime Kiln Way
Lincoln
LN2 4WH
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