Job overview

Administrative Assistant - Witham Court
Part-time (22 hrs/week) | Flexible hours | Must be available to work Fridays.

We are looking to recruit an enthusiastic, organised, self-motivated individual with excellent interpersonal and communication skills to fulfil this Administration Assistant role supporting the Older People and Frailty team on Langworth ward, North Hykeham.

The successful candidate must have a good level of education, i.e., NVQ 2 Diploma in Business & Administration or equivalent. To be able to demonstrate the use of initiative and to prioritise workload under supervision as well as effectively contribute as part of a team. Having a positive, enthusiastic and “can do” attitude with a strong work ethic is important. You must have a good level of competency in Microsoft Office 365 packages, with a working knowledge of RIO an advantage.

The role will include providing administrative support such as typing letters, processing referrals coming into the service, inputting and checking data, answering emails, scanning, photocopying, minuting and producing minutes and any other admin duties.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community, then we want to hear from you.

Office-based and flexible working from home is available to support service needs and demands.

Main duties of the job

The post holder will be expected to provide support for the ward as admin staff. Part of your duties will be gathering appropriate information from a variety of sources to input accurately onto a database.

General administration duties including answering the phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate. Typing and producing letters, reports, faxes and e-mails to an accepted standard of quality and accuracy as required.

Responsible for making room bookings and maintaining a room booking diary.

Assist in scheduling of appointments and diary management as appropriate using Microsoft Calendar.

Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.

Assist in the proper functioning, maintenance and fault reporting of central equipment used by the team, e.g., photocopiers, fax machines, printers, computers, etc.

Record all data using the appropriate information system or manually where this is required, including data entry, word processing, scanning of documents for e-noting and storage.

You will also be required at times to liaise with GPs and carers over the phone or via digital means, using Microsoft Teams. There is an expectation for the Administrators to provide cover for one another during leave and/or periods of sickness.

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family,  Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.