Job summary
- Main area
- diagnostics
- Grade
- 2
- Contract
- 12 months (12 month fixed term)
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 357-LO-280-25-QIA490-A
- Employer
- United Lincolnshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Louth Hospital
- Town
- Louth
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 28/07/2025 23:59
Employer heading
Ward Receptionist - Endoscopy - Band 2
2
Job overview
Start Date: On or after 1st August 2025
Job Title: Ward Receptionist
Department: Endoscopy
Site: Louth Hospital
Hours: 1x37.5 + 1x30 or 2x22.5 hour posts
Working days - To be discussed at interview
(Flexible working can be considered between the hours of 08.00 - 18.00)
Salary: Band 2
Contract Type: Fixed term - 12 month
United Lincolnshire Hospitals NHS Trust (ULHT) provides a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire and beyond.
The Endoscopy Unit’s within the Trust perform a variety of standard and advanced Endoscopic procedures for both out-patients and in-patients including; gastroscopy, sigmoidoscopy, colonoscopy, bronchoscopy, percutaneous endoscopic gastroscopy (PEG) insertion, oesophageal stenting and ERCP (endoscopic retrograde cholangio-pancreatography). Other specialist work is also undertaken by individual consultants.
Main duties of the job
The units are moving towards a seven day a week service being open between the hours of 8am and 8pm. Our aim is to provide the very highest standards of care to patients and relatives a like ensuring privacy and dignity is maintained at all times. Reporting to the Endoscopy Support Manager the successful candidate will be responsible for meeting and greeting the patients on arrival and ensuring the paper work is prepared for their appointment while providing a professional, comprehensive and confidential administrative function to the Endoscopy Unit. Duties will also include the booking of new and follow up appointments for Urology patients, in which training will be given.
There may be occasions when there is a need to travel Trust wide to cover other sites.
Candidates should have: - Excellent interpersonal skills - Excellent communication skills both verbal and written - Evidence of the ability to work under pressure and to meet deadlines - Medway training & knowledge of the Endoscopy units would be a benefit but not essential.
Working for our organisation
Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.
United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.
Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.
Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.
Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.
This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.
The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).
Detailed job description and main responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you!
Person specification
Qualifications
Essential criteria
- GCSEs or equivalent in Maths and English
Desirable criteria
- NVQ2 or equivalent in relevant subject, i.e. customer care skills
- PAS Trained
Skills, Knowledge & Aptitudes
Essential criteria
- Ability to prioritise workload
- Good keyboard skills
- Good oral and written communication skills
- Attention to detail
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable criteria
- Understanding of booking systems and maintaining diaries
- Interest in Endoscopy
Previous Experience
Essential criteria
- Working with the public in a customer care position.
Desirable criteria
- Reception Experience
Specific Requirements
Essential criteria
- Ability to work to tight deadlines
- Ability to work under pressure
- Ability to work either as part of a team or on own
- Ability to work unsociable hours
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Deborah Mee
- Job title
- Endoscopy Administration Team Leader
- Email address
- [email protected]
- Telephone number
- 01522 309825
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