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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
274-10679-AC-A
Employer
Lincolnshire Partnership NHS Foundation Trust
Employer type
NHS
Site
West Locality
Town
West
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
05/05/2024 23:59

Employer heading

Lincolnshire Partnership NHS Foundation Trust logo

Senior Administrator

NHS AfC: Band 4

Job overview

An exciting and unique opportunity has arisen within the Adult Community Division for a B4 CMHT Locality Senior Administrators.  You will directly support the CMHT Service Manager, with general administrative duties, but will include diary management, data collation and preparation, meeting organisation, including minute taking and sourcing rooms where needed.  In addition, you will be responsible for supporting and supervision of the B3 administration staff across the locality.

As this is a new role, there will be an opportunity for your skills and strengths to be utilised.  So if you have proven experience in administration, including minute taking, time and diary management, along with working in a busy and at times pressurised environment? Are you independently able to travel mainly across the locality, but at time cross cover and support may be required in other localities.  Are you, confident, adaptable, organised and able to work on your own initiative, for a role where no two days should be the same?

The post will be locality based, permanent, Monday – Friday,  37.5 hours per week, working between the hours of 9am and 5pm. Please contact Martine Clayton at [email protected]

Main duties of the job

To provide efficient and effective direct support to the Locality Service Manager, including diary management, minute taking and meeting preparation, along with ordering of IT equipment and other resources, in addition to other tasks when needed.

Supporting team administrators within the locality.  The potholder will be expected to act on their own initiative, providing cover/support and supervision for the team administrators as necessary to facilitate effective service function

To undertake administrative duties in support of clinical and non-clinical activity in the locality, ensuring administrative support is available to management and members of the team as appropriate. 

This will include, but is not limited to:

  • Overseeing the band 3 administrators workloads
  • Providing supervisions and appraisals for band 3 administrators
  • Identifying and maintaining Training Needs Analysis for the service
  • Accessing, running and developing reporting tools
  • Representing the service at appropriate meetings and forums

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family,  Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy lifeVisit beinlincolnshire.com to find out more.

Detailed job description and main responsibilities

To provide full administrative support to the locality Service Manager, including where needed Team Managers.  This may include dealing with incoming mail, the provision of  minute taking, preparation and distribution service and maintaining details of the team’s whereabouts and ensuring good communication flows both internal and external to the service and the Trust.

In addition to item 2 (Main duties of the job) above, duties will include:

Organising training schedules

Diary management

Supporting and preparing training sessions

Liaising with internal and external providers, including Education Providers

Gathering information

Inputting data accurately

Navigating and updating clinical systems and electronic databases

Supporting meetings, including the arranging, distribution of papers and note / minute taking

Ensuring good communication flows at all times through effective liaison 

Maintaining the services’ shared online workspace

To respond to queries and incoming calls, emails and face to face interactions on a daily basis

To ensure confidentiality is maintained at all times adhering to Trust and national policy regarding same.

Managing own workload, seeking advice when required

Performing routine office procedures including typing of reports, letters and other documents, opening and distributing correspondence, dealing with outgoing post, photocopying, filing, scanning and faxing in accordance with current trust procedures.

Using communication, word processing and organisation skills

Providing support to the service manager and team, including reports, letters, e-mails and minutes.

To have a thorough working knowledge of electronic systems including e mail, online workspaces, Clinical systems and Datix and to update these systems in a timely and accurate manner where required.

To ensure essential paperwork and policies within the team are kept up to date, informing staff of changes and new policies.

To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationary and goods in accordance with Standing Financial Instructions.

To maintain a records system within the area of responsibility including the accurate scanning of documents and compilation of records, in accordance with the Trust Records Management and Information Governance Policy.

To maintain, distribute and collate accurate information and statistics to ensure optimum usage of facilities and assist the Service Manager in monitoring statistics, supporting to ensure that statutory performance and contracting data is up to date.

To recognise the need for flexibility and be willing to undertake extra duties, as and when required, that are commensurate with the grade and responsibilities of the post.  This could include providing cover for other admin staff within the service, including those in other areas, across the county.

To work flexibly to meet the needs of the locality teams.

You may occasionally be asked to undertake such other duties that are deemed necessary in order to support business continuity within the Trust. This will only include tasks where you are appropriately trained. 

Person specification

Qualifications

Essential criteria
  • Professional level / Diploma qualification in Word processing and equivalent in typing/word-processing.
  • NVQ 4 in Business Administration or equivalent.
  • GCSE (or equivalent) English and/or Maths Grade A-C or Grade 9-4
Desirable criteria
  • Customer Service Qualification
  • I.T Qualification
  • Management Qualification

Experience

Essential criteria
  • Word processing/IT skills
  • Advanced use and knowledge of Microsoft Office, particularly Word/Excel/PowerPoint/Publisher/electronic diary management
  • Extensive amount of working in an administrative position, or within a senior administration position
  • Communicating with people on all levels
  • Advanced/strong Minute Taking skills
  • Supervising / Managing staff
  • Organising events
Desirable criteria
  • Knowledge of Trust database systems
  • Planning and scheduling experience
  • NHS Experience
  • Change Management

special requirements

Essential criteria
  • To be able to travel independently without the use of public transport to participate in meetings and training in other parts of the county, along with visiting locality teams.
  • Able to be flexible if required

Skills

Essential criteria
  • Ability to persuade and influence others to enable collaborative working
  • Demonstrate good written and verbal communication skills
  • Use own initiative and manage time effectively
  • Able to demonstrate good organisational skills
  • Approachable manner
Desirable criteria
  • Professional, calm manner

Employer certification / accreditation badges

Sunflower Hidden DisabilitiesTimewise-Flex Positive EmployerVeteran AwareApprenticeships logoMenopause Friendly EmployerArmed Forces Covenant (Silver Award)Care quality commission - GoodWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Rainbow badgeStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.AccessAbleStonewall Gold 2022Dying to Work CharterStep into healthCarer Confident -AccomplishedNational Preceptorship for Nursing Quality MarkOne Workforce Lincolnshire ICS

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Martine Clayton
Job title
Admin Lead
Email address
[email protected]
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