Job summary
Employer heading
Phlebotomy Administrator Lead
Band 4
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Do you want to be part of an innovative, dynamic organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.
NELFT provides award winning community and mental healthcare for over 2 million people. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Main duties of the job
We are committed to the delivering the best care for our patients. The successful candidate will share this commitment and demonstrate our Trust values.
An exciting opportunity has arisen for a new band 4 Phlebotomy Administrator Lead to join our NELF T BHR community phlebotomy team. We are looking to recruit an experienced administrator to provide effective lead management to the phlebotomy admin team. We require someone who can consistently deliver a client-focused service which promotes good customer service and effective working relationships. The successful applicant must always promote a positive image, display good leadership and communicate effectively with patients, carers and other members team.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further details on this vacancy.
Person specification
Qualifications
Essential criteria
- Educated to NVQ Level 3 or equivalent in a relevant subject or with significant equivalent experience
Desirable criteria
- Educated to degree level or equivalent knowledge and skills
Skills
Essential criteria
- 3 years administrative experience including processing referrals and the use of RiO (or similar)
- Experience of line managing and training junior staff
Desirable criteria
- Experience of overseeing/ managing health services
Other
Essential criteria
- To be aware and demonstrate the Trust Values
- A U.K drivers licence and the ability to use a car on a daily basis
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Anthony
- Job title
- Phlebotomy Service Lead
- Email address
- [email protected]
- Telephone number
- 07834392388
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