Job summary
- Main area
- Discharge Team
- Grade
- NHS AfC: Band 7
- Contract
- Permanent: Shift work includes some weekends
- Hours
- Full time - 37.5 hours per week (7 day service)
- Job ref
- 391-RFL-8107246
- Employer
- Royal Free London NHS Foundation Trust
- Employer type
- NHS
- Site
- Barnet Hospital
- Town
- Barnet
- Salary
- £55,524 - £62,652 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 17/08/2026 23:59
Employer heading
Band 7 Senior Complex Discharge Navigator
NHS AfC: Band 7
Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.
Click here to view our video Welcome to the Royal Free
Royal Free London NHS Foundation Trust is committed to fair and transparent recruitment and requires applicants to provide accurate information, as misleading details may affect their application or employment and may be verified in line with the Fraud Act 2006. For further information please visit https://royalfree.pagetiger.com/cuuomnr/1.
Job overview
A position has become vacant in the Complex Discharge team at Barnet hospital for a Senior Complex Discharge Navigator. This is an opportunity to work with a dynamic specialist team at a senior level,
We are looking for an experienced, self-motivated, and passionate person to join our team . The post holder’s main responsibilities would be to provide oversight, management and support of complex discharges, working with the local Transfer of care hub and wider integrated services as part of the complex discharge team.
The post holder will also hold their own case load of the most complex cases, such cases would include patients with no recourse to public funds, homelessness, placements for patients with complex needs and patients who require the application of the Patient Choice Policy.
As the Senior complex Discharge navigator, the post holder will deputise for the Matron for Discharge and share managerial responsibility of a team of Discharge Coordinators and Patient flow coordinators. They will also be expected to provide ongoing live information pertaining to discharges.
Main duties of the job
Holding a case load of the most complex patients
Manage and support complex discharges to ensure that patients are discharged to the most appropriate setting in a timely manner
Deputise for the Matron for Discharge and ensure that all monitoring, reporting and escalating is provided both internally and externally to ensure all parties are aware of the position of the hospital. They will also be expected to provide live information pertaining to Non Criteria to reside patients and current delays.
To provide specialist discharge advice to multi professional teams, patients, and their advocates.
To escalate barriers to discharge both internally and externally
.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential criteria
- Registered Healthcare Professional
- Evidence of Continuous Professional Development
Experience
Essential criteria
- Experience of working in an acute setting
- Recent experience of complex discharge planning
- Demonstrate an understanding of the needs of adults with complex physical and/or cognitive ability and their carers,
- Knowledge of relevant national guidelines and legislation around Discharge Planning and Pathways.
- Understanding of the revised frame work in NHS Continuing Health Care/NHS Funded Care
- Experience of dealing with external partners
- Experience of multidisciplinary working
- Teaching experience
- Understanding of primary and community services
Skills and aptitudes
Essential criteria
- To be able to demonstrate complex assessment skills.
- Ability to develop and maintain excellent communication with others at all levels.
- Ability to organize own workload with minimal supervision.
- Able to manage staff and empower them.
- Able to provide up to date information with minimal delay
- Ability to undertake audit.
Desirable criteria
- IT literate
Personal Qualities & attributes
Essential criteria
- To be flexible and adaptable
- Ability to work under pressure and achieve tight deadlines in a complex/changing environment.
- To provide support and understanding to staff within a very challenged work environment.
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tamsin Goffee
- Job title
- Matron for Discharge
- Email address
- [email protected]
- Telephone number
- 02082165353
- Additional information
Please contact Tamsin Goffee if you would like to arrange a visit to the Discharge Team.
If you have problems applying, contact
- Address
-
Service Excellence Team
- Telephone
- If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060
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