Job summary
- Main area
- Phlebotomy
- Grade
- SYNLAB Pay Band 5
- Contract
- 6 months (Fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- J206-924
- Employer
- IPP Analytics Limited
- Employer type
- Private Sector
- Site
- Pathology First Hub
- Town
- Basildon
- Salary
- £32,073-£39,043 Dependent on experience
- Closing
- 16/04/2026 23:59
Employer heading
Deputy Phlebotomy Manager
SYNLAB Pay Band 5
The place to work in pathology
We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose.
Job overview
We are seeking a Deputy Phlebotomy Manager on a 6-month fixed-term basis to support a safe, efficient, and patient-focused phlebotomy service. You will work closely with the Department Manager to oversee day-to-day operations, staff supervision, and service improvements. This is a great opportunity to develop your leadership skills, help the service meet demand, support diagnostic pathways, and deliver an excellent patient experience.
For internal applicants, we can consider this as an acting‑up or secondment opportunity. We are not currently appointing permanently pending the outcome of consultation with Broomfield Hospital employees for the new MSE Trust Pathology contract.
Main duties of the job
- Support a safe, efficient, and patient-focused phlebotomy service
- Assist the Department Manager with day-to-day coordination and staff supervision
- Drive service improvements and ensure operational continuity
- Contribute to diagnostic pathways and enhance the patient experience
Working for our organisation
SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers, and clinical researchers to deliver comprehensive pathology services.
We thrive in diverse environments, which is reflected in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce.
Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways.
We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions.
Detailed job description and main responsibilities
- Supporting the Phlebotomy Manager in overseeing daily operations and service delivery
- Supervise and coordinate the phlebotomy team
- Oversee daily staffing and department rota management ensuring appropriate staffing and skill mix
- Act as the lead in the absence of the Phlebotomy Manager
- Ensure adherence to clinical governance, infection prevention, and health & safety standards
- Monitor service performance and patient experience
- Assist in implementing policies, procedures, and quality improvement initiatives
- Support recruitment and ongoing development of staff
Person specification
Qualifications
Essential criteria
- Level 6 Qualification or equivalent experience gained in a Supervisory role
Desirable criteria
- Management/Leadership qualification or equivalent experience
Skills
Essential criteria
- Computer literate with a good working knowledge of office applications
- Ability to work accurately under pressure, manage time and prioritise workload
- Ability to work on own initiative as well as under the direction of the Phlebotomy Manager
- Full UK driving licence and access to a motor vehicle for business use
Desirable criteria
- Certified Phlebotomist training
Experience
Essential criteria
- Proven experience of people management
- Substantial experience in a healthcare setting
- Experience of working within a multi-disciplinary team
Desirable criteria
- Working knowledge of Q Pulse or similar Quality Management system
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Further details / informal visits contact
- Name
- Claire Thomas
- Job title
- Manager
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