Job summary
- Main area
- Nursing Assistant
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon-Fri)
- Job ref
- 334-CLI-7290125
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Bethlem Royal Hospital
- Town
- Beckenham
- Salary
- £29,176 - £30,225 per annum Incl. of outer HCAs
- Salary period
- Yearly
- Closing
- 22/09/2025 23:59
Employer heading

Rehab Support Worker
NHS AfC: Band 3
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
This role presents an exciting opportunity for a Rehabilitation Support Worker to join our specialist, multi-disciplinary team offering a specially tailored programme for service users with Functional Neurological Disorder (FND). The FiND Service offers a 2-day-per-week programme (2 cohorts of patients run concurrently – one on Mon & Tue, one on Thu & Fri) over a 3-8-week period for people with FND. The service offers an intensive package of cognitive behavioural psychotherapy, physiotherapy, psycho-education and rehabilitation skills training. The successful candidate would, under guidance of the therapists. play an integral role in providing a blend of psychological, physical and occupational rehabilitation to the patients at the programme, delivering evidence-based interventions for the treatment of FND as well as delivering education groups to the patient cohorts.
Along with the assistant psychologist, they would co-lead in providing individualised self-management sessions and support the Physiotherapist in providing individualised physiotherapy. The role includes working both on and off the unit, both with and without direct supervision.
We are committed to supporting staff in their career aspirations. We have career pathways available where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. We also offer ongoing training and development in therapeutic skills, risk management, IT skills, etc.
Main duties of the job
-
- develop therapeutic relationships with service users
- collaborate with the Physiotherapist in providing consistent physiotherapy interventions to patients
- deliver self-management sessions in collaboration with the assistant psychologist under supervision of the Physiotherapist and CBT Therapist
- deliver educational group presentations on topics relevant to FND
- provide feedback demonstrating competent observation skills
- organise and run group intervention sessions such as gardening group and physiotherapy workshops
- complete community-based sessions as directed e.g. outdoor mobility rehab sessions, community visits, etc.
- join team meetings and contribute ideas, observations and reflections
- liaise with other staff and agencies as required
- assist with collecting outcome measures and other relevant data
- proactively collaborate with the admin staff at the programme in order to complete departmental administration as required, such as ordering food for patients
- comply with risk assessments when working with service users, and to be able to identify risks/risky behaviour and alert appropriate staff
- complete necessary clinical documentation in accordance with Trust and professional guidelines
- maintain regular cleaning of the Physiotherapy equipment in line with Infection Prevention and Control Guidelines
Working for our organisation
You would be working day-to-day as part of a dedicated team of professionals based at Wakefield House within the grounds of the Bethlem Royal Hospital. The team is made up of a Cognitive Behavioural Therapist, a Physiotherapist, an Assistant Psychologist, a Rehab Support Worker (this post) and a Service Administrator. There is also regular input from a dedicated Consultant Neuropsychiatrist. You would also be joining the wider Neuropsychiatry Service of the South London & Maudsley NHS Foundation Trust which offers out-patient treatment across three sites in South London, as well as an in-patient service at the Lishman Unit (also based at the Bethlem Royal Hospital).
The Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and offers free parking. The site is within walking distance from Eden Park and West Wickham overland stations.
Detailed job description and main responsibilities
Job Title: Rehabilitation Therapy Assistant
Grade: Band 3
Hours: 37.5
Department/Ward: FIND Functional Integrated Neurological Day Programme
Reports to: Clinical service manager
Accountable to: Head of Allied Therapies
Supervised by: FiND Programme Physiotherapist
Location: FIND Wakefield House, Bethlem Royal Hospital
Job Purpose:
To assist in providing a blend of psychological, physical and occupational rehabilitation to the patients at the programme, under guidance of the therapists. To assist with duties and activities which relate to the creation and maintenance of a safe and therapeutic environment.
Along with the assistant psychologist, to co-lead in providing individualised self-management sessions and to support the Physiotherapist in providing individualised physiotherapy. To contribute to programme activities such as therapy and recreational groups. The role includes working both on and off the unit, both with and without direct supervision.
Communications and Working Relationships:
The post holder is required to cultivate and maintain good working relationships with service users, carers/relatives and the wider MDT members (both within and outside the team), the clinical service manager and the other statutory and non-statutory services and organisations. This includes assertively managing professional boundaries within relationships.
Facts and Figures:
The South London & Maudsley NHS Foundation Trust provides a full range of mental health services to people of Southwark, Lewisham, Lambeth and Croydon as well as substance misuse services for people in Bexley, Greenwich and Bromley. The Trust provides specialist services to people from across the UK. It has approximately 4,800 staff and a budget of £220 million.
The Neuropsychiatry services within SLaM are spread across Maudsley, Bethlem, Kings and St Thomas hospitals and can see patients from anywhere in the United Kingdom. Our services provide specialist assessment, investigation and treatment to a diverse range of patients. This includes adults with an acquired brain injury, including traumatic and anoxic brain injuries, and Functional Neurological Disorder (FND). Our patients may have a number of physical conditions which impact on their physical functioning and communication. This requires a high standard of care and attention to both their physical and psychological needs.
Our day programme provides the patient with the skills, knowledge and strategies to help them recover their daily life. The daily programme is a mixture of educational, therapeutic and exercise sessions that are delivered with a goal-setting approach.
The aims of the service are for the patients to feel more in control of their symptoms and recovery and to become more knowledgeable about how the mind and body work together to create the symptoms of FND. Additionally the service aims for patients to be more confident about how to use the physical and mental strategies to tackle some of the difficulties caused by FND.
Key Responsibilities:
1) To develop therapeutic relationships with service users who have a diagnosis of FND. To use a variety of skills to overcome barriers presented by patients due to their neurological deficits while maintaining appropriate professional and therapeutic boundaries
2) To forge good working relationships with the day programme staff as well as other, relevant staff members in the wider trust.
3) To collaborate with the Physiotherapist in order to provide consistent physiotherapy interventions to patients, often without direct supervision, as directed by the physiotherapist.
4) To deliver self-management sessions in collaboration with the assistant psychologist under supervision of the Physiotherapist and Cognitive Behavioural Therapist
5) To deliver educational group presentations on topics relevant to FND.
6) To provide feedback demonstrating competent observation skills.
7) To organise and run group intervention sessions such as gardening group and physiotherapy workshops without direct supervision from senior staff.
8) To complete community-based sessions as directed e.g. outdoor mobility rehabilitation sessions, community visits as part of rehabilitation programme. To follow unit protocols regarding lone-working and community leave.
9) To join team meetings e.g. morning handover, reflective meetings, proactively contributing ideas, observations and reflections.
10) To liaise with other staff and agencies involved in the care of the service user as required, for example with carers/family/social services and other FiND staff.
11) To assist with collecting outcome measures and other relevant data.
12) To proactively collaborate with the admin staff at the programme in order to complete departmental administration as required, such as ordering food for patients.
13) To comply with risk assessments when working with service users, and to be able to identify risks/risky behaviour and alert appropriate staff. To contribute to the development of risk management plans for patients by reporting to the multi-professional team any incidents of risk to the patient or risk to others as a result of the behaviour or actions of patients.
14) To maintain the dignity of service users at all times. To maintain patient confidentiality at all times both on and off duty.
15) To be capable of working in clinical situations which require concentration, and which may be distressing and/or emotionally demanding.
16) To complete necessary clinical documentation in accordance with Trust and
professional guidelines. The post holder is legally responsible for all records they gather, create or use as part of their duties whether paper based or on computer. The post holder has a legal duty of confidence to service users.
17) To be proactive in personal and professional development by participating in supervision and agreed training and development sessions. To seek advice and further training, if appropriate, before carrying out any duty you are unsure of.
18) To be responsible for limiting their actions to those in which they are competent to undertake. The post holder must inform their line manager and/or clinical supervisor should they feel any doubts about their competency during the course of their duties.
19) To be responsible for the planning and prioritisation of own workload and activities following the direction and guidelines given by the supervising Physiotherapist.
20) To have a personal duty of care for Trust equipment and facilities. To lead on maintaining regular cleaning of the Physiotherapy equipment in line with Infection Prevention and Control Guidelines.
21) The post holder has a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. The post holder is required to co-operate with management to enable South London and Maudsley to meet their own legal duties and to report any hazardous situations or defective equipment.
Person specification
Qualifications
Essential criteria
- Good general education (minimum GCSE Maths and English grade A-C
Desirable criteria
- 2:1 Honours Degree in Psychology or equivalent
Experience
Essential criteria
- Experience of working in a health care setting
- Experience of working with diverse presentations and complex needs
Desirable criteria
- Experience of working in a rehabilitation setting, knowledge of the rehabilitation process
- Experience of working in a psychology setting
- Experience of working alongside Physiotherapists
- Experience of working with clients with interpersonal difficulties
- Experience working within a multi-disciplinary team
Knowledge / Skills
Essential criteria
- Excellent communication skills, including a good standard of written documentation
- Ability to work as a member of a team
- An ability to form positive relationships with service users and their families/friends/carers to promote their rehabilitation
- Experience of disseminating education or knowledge through presentations
Desirable criteria
- Experience of communicating with clients with cognitive or communication difficulties
Attitude and approach
Essential criteria
- Understanding of issues of confidentiality
- Ability to demonstrate a non-judgemental and professional attitude
- To demonstrate a caring, compassionate, empathic and professional attitude
- A proactive commitment to undertake continuing professional development
- An interest in both physiotherapy and psychology
- An interest in and/or knowledge about mental health, Functional Neurological Disorders and neuropsychiatry
Desirable criteria
- An understanding of the importance of supervision
Other
Essential criteria
- Ability to work on one’s own initiative and problem solve, under the distant supervision of a therapist in a range of settings
- Able to recognise and work within own competence level
- Able to be guided by policies and procedures
- Able to travel within the geographical area in an effective manner
- An ability to assist with basic practical tasks which promote the service users rehabilitation, for example assisting with manual handling or escorting a client in the community
Desirable criteria
- Awareness of relevant services/resources
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ken McKeown
- Job title
- Manager for Neuropsychiatry
- Email address
- [email protected]
- Telephone number
- 07972639808
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