Job vacancy: Systems Principal, South London and Maudsley NHS Foundation Trust, Beckenham

Job summary

Main area: Systems
Grade: NHS AfC: Band 7
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 334-NCL-7395145-TA

Employer: South London and Maudsley NHS Foundation Trust
Employer type: NHS
Site: Bethlem
Town: Beckenham
Salary: £53,751 - £60,651 Per Annum inclusive of HCAS
Salary period: Yearly
Closing: 01/09/2025 23:59

Systems Principal

NHS AfC: Band 7

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Detailed job description and main responsibilities

Key Responsibilities:

· Provide expert technical support to ensure 24/7 availability of ePMA and eOBS systems.

· Lead on system upgrades, including planning, testing, and implementation.

· Lead collaboration with Infrastructure Engineers to coordinate and oversee the monthly security patching and testing of both non-production and production environments, ensuring minimal disruption and full compliance with Trust security protocols

· Manage technical development and change requests from specification to deployment.

· Work collaboratively with digital colleagues to ensure a robust, reliable, and user-friendly Business Continuity Plan (BCP) is in place and ready to be activated for both the ePMA and eOBS systems if required.

· Liaise with suppliers and internal stakeholders to support system enhancements and resolve issues.

· Lead or participate in specialist projects, including testing workstreams and issue resolution.

· Maintain system documentation, test logs, and provide summary reports.

· Contribute to the development and maintenance of the clinical safety case for both ePMA and eOBS systems, particularly when implementing system changes.

· Ensure compliance with Trust policies, data protection, and clinical safety standards.

· Deliver training and guidance to end users as required.

Communication and Working Relationships

Internal

· Service Directors / Heads of Service / Matrons

· Business Managers

· Pharmacy Managers

· Clinical and Administrative Staff

· Planning and Performance Team

· Information Teams

· ICT Staff

External

· Service Users

· System Suppliers and Contractors

· NHS Trusts, Health Authorities, Social Services

· Institute of Psychiatry and other academic partners

Person specification

Qualifications

Essential criteria

Professional IT qualification or 5+ years in an IT environment
Experience in IT application support
Good general education, preferably to degree level
Evidence of ongoing professional development

Desirable criteria

Additional professional IT certifications
Experience with ICT solution implementation in clinical settings

Experience

Essential criteria

2+ years managing clinical or patient information systems
Experience with contract management of external vendor/suppliers
Experience supporting users with varying technical knowledge
Strong understanding of clinical data quality and reporting
Proficiency in Microsoft Office (Excel, Access)

Desirable criteria

Project management experience (Prince2 preferred)
Familiarity with ITIL practices
Experience with T-SQL, HL7 messaging standard
Knowledge of NHS operational frameworks
Experience in clinical environments and business process mapping

Knowledge and Skills

Essential criteria

Strong customer service orientation
Excellent communication and presentation skills
Logical problem-solving and root cause analysis
Ability to prioritise and manage workload under pressure
Effective negotiation and influencing skills
Self-motivated and proactive
Strong team collaboration across clinical and business departments
Experience maintaining business-critical systems in compliance with legal standards

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
Ensuring that all our services and all staff understand and support our commitment
We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

That all applications for this post will need to be made online
That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
That should you not have heard from us within three weeks from the closing date your application has not successful
That priority consideration for applications may be given to at-risk NHS employees
That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’

London Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage Foundation

Mindful employer. Being positive about mental health.

Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Documents to download

Apply online now

Further details / informal visits contact

Name: Garry Moriarty
Job title: Head of Clinical Systems
Email address: [email protected]

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Job summary

Employer heading

Systems Principal

NHS AfC: Band 7

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Knowledge and Skills

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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