Job summary
- Main area
- Systems
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-7606108-MU
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Bethlem
- Town
- Beckenham
- Salary
- £44,485 - £52,521 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 15/12/2025 23:59
Employer heading
Clinical Systems Developer/Support analyst
NHS AfC: Band 6
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
To design, develop, maintain, and support clinical systems and applications, including the Trust’s electronic patient record (EPR) systems, that support patient care and operational efficiency. The role ensures secure, interoperable, and user-friendly solutions aligned with NHS Digital standards.
Career Progression pathways and development opportunities
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.
Main duties of the job
Application Development & Design
Design, build, maintain and support the Trust’s electronic patient record (EPR) system.
Undertake full-stack development of ASP.NET web applications, including web-based n-tier applications.
Write code to implement business logic and data models enabling interoperability between applications and databases.
Use innovative approaches to meet goals while considering end-user workflows and experience.
Identify opportunities for automation of manual tasks.
Integration & Interoperability
Develop software and system interfaces to integrate with other NHS systems.
Write complex SQL queries to link data from multiple sources, including sensitive patient data.
Perform SQL Server administrative tasks as needed.
Develop reporting tools and facilitate data extraction for research and audit purposes.
Testing & Quality Assurance
Perform robust testing of developments prior to deployment, ensuring they meet specifications and are fit for purpose.
Define and support acceptance testing, gather feedback from pre-release testers.
Coordinate testing of new developments with appropriate stakeholders.
Release & Maintenance
Participate in product release and post-release activities, including support and subsequent build/release cycles.
Provide day-to-day technical support for clinical applications used within the Trust.
Monitor application performance, troubleshoot issues, and implement fixes to maintain service delivery.
Working for our organisation
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm giving you the very best of good work life balance.
The Clinical Systems Team falls within the Digital Services umbrella, empowering technology and process to ensure the customers have the best possible result.
About our locations:
The Clinical Systems team are primarily based at Bethlem but also work across various of sites:
Bethlem Royal Hospital
Bethlem Royal Hospital is based in a beautiful setting in over 200 acres of green space in the London Borough of Bromley, South East London. The hospital has easy access to nearby main roads and have offers free parking. The site is within walking distance from of Eden Park and West Wickham overland stations.
Maudsley Hospital (headquarters)
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants.
St Pauls
St Pauls is located within the Bromley area and is less than 10 minutes from the train stations (Bromley South, Bromley North and Shortlands) I
Detailed job description and main responsibilities
Job Purpose
To design, develop, maintain, and support clinical systems and applications, including the Trust’s electronic patient record (EPR) systems, that support patient care and operational efficiency. The role ensures secure, interoperable, and user-friendly solutions aligned with NHS Digital standards.
Job Summary
The Software Developer will design, develop, maintain, and support bespoke applications, system interfaces, and the Trust’s electronic patient record (EPR) system to support clinical and administrative functions within the Trust. This includes full-stack development of web-based n-tier applications, integration with other NHS systems, and ensuring interoperability between applications and databases. The role requires strong technical skills, attention to detail, and the ability to work collaboratively with stakeholders to deliver secure, efficient, and user-friendly solutions.
Key Responsibilities:
Application Development & Design
Design, build, maintain and support the Trust’s electronic patient record (EPR) system.
Undertake full-stack development of ASP.NET web applications, including web-based n-tier applications.
Write code to implement business logic and data models enabling interoperability between applications and databases.
Use innovative approaches to meet goals while considering end-user workflows and experience.
Identify opportunities for automation of manual tasks.
Integration & Interoperability
Develop software and system interfaces to integrate with other NHS systems.
Write complex SQL queries to link data from multiple sources, including sensitive patient data.
Perform SQL Server administrative tasks as needed.
Develop reporting tools and facilitate data extraction for research and audit purposes.
Testing & Quality Assurance
Perform robust testing of developments prior to deployment, ensuring they meet specifications and are fit for purpose.
Define and support acceptance testing, gather feedback from pre-release testers.
Coordinate testing of new developments with appropriate stakeholders.
Release & Maintenance
Participate in product release and post-release activities, including support and subsequent build/release cycles.
Provide day-to-day technical support for clinical applications used within the Trust.
Monitor application performance, troubleshoot issues, and implement fixes to maintain service delivery.
Plan and implement requested changes to applications to minimise service interruptions.
Undertake root-cause analysis to prevent recurring issues.
Provide technical assistance to end-users as required.
Participate in system maintenance activities, including security patches, software updates, and configuration changes to ensure stability and compliance.
Documentation & Compliance
Work closely with stakeholders to gather, scope, and document IT and system requirements.
Produce clear documentation including change logs, technical specifications, and user guides.
Present technical information to staff at various levels within the organisation and wider health community.
Maintain version-controlled repositories of reusable code.
Professional Development
Take responsibility for Continuous Professional Development (CPD) in agreement with line manager.
Complete all mandatory training required for the role.
Person specification
Qualifications
Essential criteria
- Professional IT qualification or 5+ years in an IT environment
- Experience in IT application support
- Good general education, preferably to degree level
- Evidence of ongoing professional development
Desirable criteria
- Additional professional IT certifications
- Experience with ICT solution implementation in clinical settings
Experience, Knowledge and Skills
Essential criteria
- 2+ years developing and supporting clinical or patient systems.
- Web Application development and support using C#, ASP.Net, XSLT, JavaScript, SQL.
- Experience of working on multiple concurrent projects with different deadlines and ability to prioritise workload to meet different goals.
- Ability to communicate, liaise, influence and negotiate with a wide range of people in different settings including non-technical and technical colleagues alike.
- Strong organisational and personal effectiveness skills with the ability to plan, prioritise tasks, and manage deadlines effectively
- Knowledge and ability to work with relational databases in SQL server including writing complex SQL queries underpinned by theoretical knowledge or relevant practical experience
- Comprehensive expertise in modern development tools and programming languages, supported by strong theoretical foundations and practical experience, including C#, .NET 8, ASP.NET, Razor Pages, Entity Framework Core, JavaScript, XSLT, and unit testing frameworks
- Expertise in problem solving and interpretation of complex IT problems using own initiative
Desirable criteria
- Experience with cloud platforms (Azure) and DevOps practices.
- Ability to develop within Integrated Development Environments (IDEs), such as Visual Studio.
- Ability to use distributed version control systems like Git.
- Advanced IT and keyboard skills with the ability to work quickly with a high level of accuracy.
- Knowledge of the system development lifecycle methodologies.
- Knowledge of version control systems such a Git for tracking code changes.
- Knowledge of NHS systems and interoperability standards (HL7, FHIR).
- Knowledge or experience in using Selenium WebDriver or a similar automated testing tool for functional and regression testing of web applications.
Documents to download
Further details / informal visits contact
- Name
- James Roberts
- Job title
- Systems principal
- Email address
- [email protected]
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