Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-7502726-MU
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- National Autism Unit, Witley One, Bethlem Royal Hospital
- Town
- Beckenham, Kent
- Salary
- £32,199 - £34,876 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Senior Administrator
NHS AfC: Band 4
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
To assist the Administration Team Leader and Multidisciplinary Team to ensure the smooth daily functioning of the National Autism Unit through effective communication, general administration, IT and appropriate interactions with service users, staff and visitors.
The post holder will be expected to work with minimal supervision and will need to be able to prioritise workload. The post holder will assist the Administration Team in providing secretarial and administrative support to the MDT.
The post holder will be expected to provide cover for other administrative staff within the unit as required.
Main duties of the job
1. Provide administration/secretarial services to the Multidisciplinary Team. Ensuring day to day tasks of typing (audio/copy), distribution of general correspondence, data inputting (PJS), dealing with queries (face-to-face/telephone), filing, photocopying, scanning and mail distribution are all undertaken in an efficient, effective and courteous manner.
2. Answer telephone calls in a professional manner. Deal with queries, pass on calls or take messages as appropriate.
3. To maintain and record accurate, comprehensive and up to date patient records, using PJS. Maintain patients' case notes (paper copies) in accordance with Trust guidelines. Initiate the collection and delivery of case notes to and from medical records as required. Allocate and retrieve case notes from medical records, as required.
4. Deal sensitively with service users, their relatives and clinical staff and ensure that urgent matters are drawn to the attention of relevant staff quickly and accurately.
5. Process orders for stationery, equipment etc., as required, liaising with the Administration Manager.
6. Assist the Housekeeper in monitoring the general environment reporting necessary repairs/works on the Estates & Facilities electronic system (Planet FM). Keep records of defects and remedial action taken.
Working for our organisation
The National Autism Unit (NAU) is a unit within the Psychological Medicine and mental health for older adult’s directorate, which is a national specialised service offering specialist assessment and treatment to adult men with diagnosis of autism spectrum disorder (ASD) with a range of additional needs including obsessive compulsive disorders (OCD), and/or other complex mental health needs. to the people from across the UK.
Detailed job description and main responsibilities
1. To participate in business and other team meetings regarding service planning, and to assist in the implementation and continual review of systems to ensure good practice.
2. To working in conjunction with the Housekeeper to manage ward stock ordering.
3. Provide cover in the absence (sickness, annual leave) of administration team members.
4. Undertake personal training and development in line with the responsibilities of the post and all mandatory training.
All employees are expected to comply with statutory requirements and Trust's employment policies while carrying out their work. This post is one of continual development and the post holder will be encouraged to develop skills and capabilities. Accordingly, the range of duties and responsibilities outlined above 'may change from time to time to reflect the changing needs of the service.
Person specification
N/A
Essential criteria
- • Secretarial qualification or demonstrable experience
- • Good standard of general education including English and Mathematics (GCSE A-C or 9-4 grade)
- • Working to tight deadlines
- • Developing and implementing administrative systems
- • Supporting data collection
- • Minute taking
Desirable criteria
- • Worked in an NHS environment
- • Experience of working with mental health patients
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Peter Maasdorp
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 02032284785
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