Our Offer

Our mission is to provide patients at Cauldwell Medical Centre with high quality, easy and convenient access to a GP or nurse when they need it. Our core values and principles are:

• Patient-centric – Putting patients at the heart of everything we do.
• Quality – Providing the highest standard of care and treatment.
• Ethical – Operating within an ethical framework through openness and transparency.
• Passionate – Being passionate about enhancing caring for our patients.
• Teamwork – Supporting and sharing with all members of our team and partners.

The surgery has an active Patient Participation Group to represent patient views and help us plan for the future.

Continued improvement led by staff and patients in partnership has seen Leighton Road Surgery (LRS) rated as ‘Good’ by the Care Quality Commission (CQC).

In addition, the following perks are also available:

• Good parking
• Canteen on site 
• Smallish modern surgery 
• Great diverse population 
• Quality Improvement (QI) embedded approach to innovation and continuous improvement
• Great leadership team
• Staff development opportunities
• Informal on-site visits encouraged

Working As A Team

We are always looking to find people who share our passion for providing the kind of care we would want for the people we love. We also want to find talented people who want to work as part of a diverse team, provide leadership and try new things. The role of clinicians and administrators in primary care is evolving, as a part of our primary care team you will use your skills to help contribute to people’s care. Any job in primary care is a challenging job and for our teams to work together our GP’s, nurses, allied health professionals and our administrators all need a system designed to support everyone, so that we can do the best for our patients.

About ELFT

ELFT has been recognised as a centre of excellence for Primary Care and health care, innovation and improvement. So it is a very exciting time for you to come and work for us. Our mission is to make a positive difference to people's lives by improving quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Our primary care directorate team are developing and working on several exciting new concepts to strengthen and provide resilience to general practice. Tackling health inequalities, involving patients, using quality improvement and being a ‘good neighbour’ to the other organisations we work with are all part of how we work every day. The successful candidate will be part of a team helping to achieve our aim to improve the lives of those we serve. 

We invest in our people and have two key areas of focus- the well-being of the people we work with and developing our team. Our dedicated well-being champion and our primary care skills academy help us to achieve our aims of having a happy team that feel cared for, respected and included. 

Person specification

Making Things Better

Quality Improvement is a key part of our work to improve our services and refine how we do things.  We have a global reputation for our quality improvement work and we don’t stand still! So we offer a fantastic opportunity for our staff to learn, lead and contribute towards improving our services.

We launched our Five Year Strategy in April 2018, which identified four main strategic outcomes to improve: population health outcomes, experience of care, staff experience and improve value. This complements the NHS Long Term Strategy and sets out our direction of travel.

Our Community

We provide a wide range of community health and mental health inpatient services to children, young people, adults of working age, and older adults in The City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton.  We also provide psychological therapy services to the London Borough of Richmond, and provide Forensic services to the whole of North East London.  We provide services in urban and rural settings, sometimes in our inpatient units, but mostly in the community close to where people live. Integrated care is key in making the best use of resources and providing effective care.

Aiming High

We were rated ‘Outstanding’ by the CQC in 2016,  were proud to be rated ‘Outstanding’ again in 2018 and continue to be rate 'Outstanding' in 2021.. We were named in the HSJ’s Top 10 best places to work in healthcare and were voted Provider Trust of the Year in 2018.

Staff and Service Users United

We strive to ensure that staff feel valued by the Trust and as they are truly pivotal in delivering better outcomes for our patients and service users. Our aspiration is to help to make ELFT the best place to work.  This Trust is clinician-led and provides the highest possible level of clinical expertise throughout its services. We pride ourselves on our service user involvement. A service user will be on your assessment centre and interview panel if you are invited to meet us.

We especially welcome people with lived experience of health difficulties, with insight and understanding of different backgrounds, cultures and lifestyles in our population as we believe that this will equip staff to deliver a high standard of care to our service users and patients.

Diversity

ELFT Is committed to being a diverse organisation and our workforce is reflective of the population and communities we serve. We believe that having colleagues with a range of backgrounds and life experiences enriches and adds value to the outcomes we have set out to achieve. Having partnered and endorsed by organisations who are representative and experts in various areas of equality and diversity, we can ensure we are meeting the pre-set standards all the way from recruitment stage throughout the career journey of our employees by being accessible, having fair inclusive practices and a host of staff networks to support, nurture and celebrate our valued staff in the workplace.

Other reasons to apply

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

As part of the relocation scheme we presently have, the Trust could support you with offering up to £10,000 for removal and associated expenses. This is subject to change and terms and conditions apply.

What Next?

If you like the sound of ELFT, don’t waste a moment. We sometimes close adverts early if there is a high response, so apply now!

As part of our recruitment process we may be required to share information you provide on the application form with NHS Counter Fraud Authority (NHSCFA)  and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS. We also use third party providers  to check and verify your qualifications who  may be contacting you on our behalf to verify the same..

If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews. All applications made through NHS Jobs account will be processed by TRAC System. Please note that some emails may go to your spam/junk mailbox so make sure you check this regularly.

Find us online at www.elft.nhs.uk | Find us on Facebook | Follow us on @NHS_ELFT