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Job summary

Main area
Radiology
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
343-7604610-FM-AG-R-VCG
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
St Helier Hospital
Town
Carshalton
Salary
£29,179 Pa incl HCAS Outer pro rata
Salary period
Yearly
Closing
24/12/2025 23:59

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Radiology Helper

Band 2

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

To work on a rotational basis within the department, providing clerical and clinical support for radiographers and radiologists ensuring a high quality and efficient radiographic service.

Main duties of the job

We are looking for a self-motivated and hardworking individual to help and support the clinical staff with a variety of tasks within the Radiology Department based at St Helier Hospital. 

No formal qualifications are necessary but the successful candidate will need to demonstrate a caring nature, with a helpful and flexible approach.

Tasks will include caring for the needs of the patients during Radiology procedures and assisting the Radiographers and Radiologists when required.

You will also be liaising with other healthcare staff such as ward staff to arrange for in-patients to be brought down to the Radiology Department and the role of the Radiology Helper will be to ensure both the staff and the patients are given appropriate information about the procedures.

This is a key role within the Radiology department in ensuring the patients’ needs are met when they attend the radiology department and the throughput of workload is supported efficiently.

You may be based in all areas in the department including the General Department, Ultrasound, MRI and CT scanning.The role is interesting and varied and candidates must be keen to learn, enjoy a challenge and have the ability to use their own initiative.

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach the maximum limit.

Person specification

Knowledge and Skills

Essential criteria
  • Patient Care Experience
  • Adapt according to patient needs
  • Ability to communicate effectively
  • Good organisational skills
  • Ability to work methodically
  • Ability to use own initiative
  • Ability to maintain confidentiality
  • Ability to work without supervision
  • Good telephone manner
  • Good IT skills and proficiency
  • Ability to work under pressure
  • Flexible approach to duties Good inter-personal skills
Desirable criteria
  • Evidence of Self-improvement
  • Ability to liaise with all grades of staff

Qualifications

Essential criteria
  • Good level of general education
  • Willingness to learn new skills in the role
  • Willingness to study to gain further skills as required
Desirable criteria
  • Hold NVQ 2 or 3 in Customer Care or Patient Care

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Grant
Job title
Lead Radiographer for Plain Film & IR
Email address
[email protected]
Telephone number
020 8296 3745
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