Detailed job description and main responsibilities

Key Result Areas & Performance:

•    Work with the Divisional management team and service leads to provide professional and clinical leadership to the Division, ensuring that a framework is in place to ensure all nursing, midwifery and AHP staff are appropriately managed and are clinically and professionally developed so that they are, therefore, efficient, effective, engaged and highly motivated.

•    In collaboration with the General Manager of Community Children’s and Young People (CYP), lead and implement the Trust's corporate nursing priorities and strategy throughout the Directorate, ensuring children and young people are the focus of all decision making.

•    Maintain a highly visible leadership profile across all community sites, undertaking quality rounds and being proactive about engaging with service areas where required. 

•    Support Service Leads and Matrons to supervise clinical areas requiring special management measures or additional support to ensure that patient safety is maintained and improvement objectives are met. 

•    Work with other health care professionals in the service to ensure safe, effective and professional standards of patient flows, care management and delivery.

•    Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits. 

•    Ensure a consistent approach is taken across pathways and services in the Service, so that all clinical staff comply with Trust-wide policies and procedures.

•    Ensure all clinical services in the post holder’s portfolio are managed within budget and achieving their key performance indicators. 

•    Contribute to the development and implementation of the Division’s business plan by contributing to the service and business strategy, including cross-service and external partnership working

•    Responsible for the delivery of identified quality and service improvement projects or development programmes that contribute to the modernisation of patient services 
•    Delivery of the Trust’s Equality and Diversity Strategy in terms of non-medical clinical staff recruitment, retention and development. 

•    On behalf of the Chief Nurse, to manage the delivery of all nursing or midwifery innovation and development within the division and where relevant, for the Trust. 

•    Identify and take forward the specific contribution nursing or midwifery can make to the development of the services in the Division, delivery of QIPP and achievement of the cost improvement programme.

•    Support the Divisional Director of Midwifery Nursing and Governance and Service Leads in the development and application of systems, control processes and risk management arrangements that ensure full compliance with internal and external governance procedures and to benchmark against best practice requirements.

•    Undertaking root cause and trend analyses of selected complaints and adverse incidents, and especially as they relate to nursing or midwifery or other non-medical clinical staff.

•    Responsible for ensuring that all other aspects of risk and clinical governance are robustly and effectively managed, especially as they relate to non-medical clinical staff.

•    Responsible for the delivery of identified service improvement projects or development programmes that contribute to the modernisation of patient services, providing both professional and clinical advice as necessary

•    Where appropriate, support the Divisional Director of Nursing and Governance to (a) represent the Trust within the NHS and with partner organisations, (b) work closely with them to institute integrated working in the best interest of patient care, (c) ensure appropriate public and patient involvement in assessing service quality and improvements.

•    Develop local systems for gaining patient feedback, responding to adverse outcomes. 

•    Ensure that patient feedback is acted on effectively, and ensure that learning from complaints and incidents is used to improve services

•    Support the development and implementation of education and training programmes within the Trust, especially for nurses and midwives.

•    Participate in the Trust on call manager rota. 

Workforce

•    Lead the Clinical and non-clinical teams within the post holder’s portfolio, gaining others’ confidence and inspiring engagement with the agenda. 

•    In conjunction with the Divisional Director of Midwifery, Nursing and Governance & Divisional Director of Operations develop the capability and resilience of the management teams by creating appropriate development opportunities.

•    Be responsible, where relevant, for the recruitment, management and development of all non-medical staff in the Division and to enable them to deliver a high quality service and to fulfil their individual potential.

•    Ensure all staff are fairly and effectively managed so that clinical services have appropriate staffing levels, well managed leave, and up to date mandatory training and appraisals. 

•    Support the Division in taking a proactive approach towards tackling HR issues including recruitment and retention, labour utilisation and skill mix.

•    Ensure that appropriate action is taken to deal with issues of staff discipline, grievance, poor performance and sickness, up to and including dismissal.

•    Lead on, develop and maintain an appraisal system for non-medical staff within area of management responsibility in the Division in accordance with the Trust Performance Management Guidance and IPD Policy.

•    Ensure that appropriate action is taken to deal with issues of staff discipline, grievance, poor performance and sickness, up to and including dismissal.

•    As a Trust Manager carry out investigations of staff management issues in other areas of the Trust as requested, and present at meeting held under the trust workforce policies. Chair meetings held under the Trust workforce policies as required. 

Financial

•    Manage budgets for pathways and services within portfolio, including achievement of relevant cost improvement plans, and early identification of cost pressures.

•    To ensure that the pathways and services achieve contracted activity and access targets.

•    To ensure all resources are deployed to achieve best outcome with reference to the Trust and Service Business Plans

•    Act as an authorising signatory for Budgets within limits agreed with the Divisional Director of Midwifery Nursing and Governance.

•    To effectively utilise routine systems for reporting manpower, financial and activity performance.

•    To advise the Divisional management team on trends and variances.