Job summary
- Main area
- Accounts receivable
- Grade
- Band 4
- Contract
- Fixed term: 6 months (Short Term Contract)
- Hours
- Full time
- Flexible working
- Job ref
- 197-RF7792
- Employer
- Lewisham and Greenwich NHS Trust
- Employer type
- NHS
- Site
- Catford, UHL & QE
- Town
- Catford, London
- Salary
- £27,485 - £30,162 per annum plus HCAS
- Salary period
- Yearly
- Closing
- 25/01/2026 23:59
Employer heading
Accounts Receivable Officer
Band 4
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
The AR officer, will be working at 3 sites, and will carry out various duties to support each team.
The key purpose of the job is to:
- Support the FA in maintaining accurate and up to date financial systems, records and working papers of sufficient standard to ensure the Trust fulfil its financial control and statutory reporting duties.
- Support the FA in ensuring that all Trust income is invoiced, receipted, accounted for and reported on a timely and accurate basis.
Main duties of the job
Raising invoices for various departments within finance. Dealing with various debtors in person and via telephone. Preparing and raising invoices via oracle, preparing and sending out standard letters. liaising with the Trust internal credit controller, and external debt collectors. updating spreadsheets.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
Invoicing & Income Management
- Raise invoices for various departments in a timely and accurate manner
- Prepare and process invoices using the Oracle financial system
- Ensure all invoices comply with internal financial controls and agreed pricing structures
- Investigate and resolve invoice queries raised by internal departments or external debtors
Debtor Management
- Act as a point of contact for a wide range of debtors, dealing with queries in person and via telephone
- Monitor outstanding debts and follow up overdue invoices
- Prepare and issue standard reminder letters and statements in accordance with the debt recovery process
- Maintain professional and effective relationships with debtors while ensuring prompt payment
Credit Control & Debt Recovery
- Liaise closely with the Trust’s internal Credit Control team to support debt recovery activities
- Work with external debt collection agencies where required, providing accurate documentation and information
- Escalate long-outstanding or complex debts in line with policy
Financial Administration & Reporting
- Maintain and regularly update spreadsheets to track invoices, payments, and outstanding balances
- Reconcile debtor accounts and assist with reporting on aged debt
- Ensure accurate record-keeping and compliance with audit requirements
General Finance Support
- Support wider finance team activities as required
- Contribute to process improvements to enhance efficiency and accuracy
- Ensure confidentiality and data protection standards are maintained at all times
Person specification
Education and Training
Desirable criteria
- Part Qualified
- First Degree
Previous Experience
Essential criteria
- NHS – Extensive financial accounting experience in the NHS or an equivalent large and complex organisation.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.
Documents to download
Further details / informal visits contact
- Name
- Arulinie Sivalogan
- Job title
- Head of working Capital
- Email address
- [email protected]
- Telephone number
- 07402622224
- Additional information
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