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Job summary

Main area
Admin
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
282-C1180
Employer
The Royal Marsden NHS Foundation Trust
Employer type
NHS
Site
The Royal Marsden Chelsea
Town
Chelsea
Salary
£33,094 - £36,195 per annum
Salary period
Yearly
Closing
10/02/2026 23:59

Employer heading

The Royal Marsden NHS Foundation Trust logo

Medical PA

NHS AfC: Band 4

Job overview

The post holder will be responsible for the provision of a comprehensive Medical P.A. service. The postholder will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.

Main duties of the job

The role of the Medical P.A. is key to the efficient management of the consultant firm.  Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.  The role of the Medical P.A. has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team, and whether the postholder also has an Administrative P.A. and / or a Medical Secretary(s).

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

The difference between the role of a Medical P.A. and that of a Medical Secretary is the level of responsibility. To undertake a Medical P.A. position, the post holder will need to either:

1. Be the only secretarial member of staff working for the consultant, and hence will be required to cover a wide range of duties incorporating diary management and the co-ordination of all clinical / administrative / academic work.

Or:

2. Take the lead role in the organisation of a consultant’s clinical practice (including the line management of other secretarial staff) where the size of the consultant’s practice justifies more than one member of staff to support it.  

The post holder will be responsible for the provision of a comprehensive Medical P.A. service. The postholder will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment. 

 

Person specification

Education/Qualifications

Essential criteria
  • Good general education, educated to GCSE level or equivalent
  • Competent at Microsoft Excel, Word and Outlook
Desirable criteria
  • Association of Medical Secretaries, Practice Managers and Receptionists (AMSPAR) qualified or equivalent.
  • European Computer Driving License (ECDL) or Equivalent

Skills Abilities/knowledge

Essential criteria
  • Audio typing skills (60 wpm min.).
  • Understanding of medical terminology (especially oncology)
  • The ability to communicate effectively in both written and spoken English to a wide range of people
  • Willingness and demonstrable ability to work as part of a team
  • Evidence of ability and initiative to prioritise a busy workload
  • Evidence of ability to work without close supervision
  • Evidence of commitment to delivering high quality customer service

Experience

Essential criteria
  • Substantial previous medical secretarial experience
  • Experience of diary management
Desirable criteria
  • Previous experience of training other secretarial staff
  • Previous experience of managing/ supervising staff

Other Requirements

Essential criteria
  • Self-motivated to produce good quality work
  • Demonstrable evidence of personal and professional development

Skills Abilities/knowledge

Essential criteria
  • Evidence of ability to remain calm when under pressure and cope with unanticipated demands
  • Demonstrable awareness of the needs of the multidisciplinary team

Other Requirements

Essential criteria
  • Able to be flexible to meet the needs of the role
  • Smart Appearance

Employer certification / accreditation badges

Trust IDApprenticeships logoLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Kelly Good
Job title
Sarcoma Team Leader
Email address
[email protected]
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