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Job summary

Main area
Admin
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
282-P1812
Employer
The Royal Marsden NHS Foundation Trust
Employer type
NHS
Site
The Royal Marsden
Town
Chelsea
Salary
£34,186 - £37,389 per annum
Salary period
Yearly
Closing
11/09/2026 23:59

Employer heading

The Royal Marsden NHS Foundation Trust logo

Medical PA/Scheduler

NHS AfC: Band 4

Job overview

The post holder will be responsible for the provision of a comprehensive Medical PA Service, alongside proficient organisation of theatre lists. They will liaise with all colleagues within the multidisciplinary team, along with internal departments to ensure the timely provision of treatment to our Private patients within Plastic Surgery.

Main duties of the job

The role is key to the efficient management of the consultant firm.  Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.  However, several of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team, and whether he / she also has an Administrative P.A. and / or a Medical Secretary(s). The post holder will be responsible for the provision of a comprehensive administration/co-ordinator role. He/she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment. 

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification. 

Co-ordinate and schedule surgeries and pre and post surgical follow up appointments as designated by surgical team.

To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.  Being able to prioritise.

Demonstrate compassion and courtesy towards patients and their families.  Provision of high quality patient care.

 

Person specification

Education/Qualifications

Essential criteria
  • Good general education, educated to GCSE level or equivalent
  • Competent at Microsoft Excel, Word and Outlook
  • Substantial previous medical secretarial experience Experience of diary management.
Desirable criteria
  • Association of Medical Secretaries, Practice Managers and Receptionists (AMSPAR) qualified or equivalent.
  • European Computer Driving License (ECDL) or Equivalent
  • Previous experience of training other secretarial staff
  • Previous experience of managing/ supervising staff

Skills Abilities/knowledge

Essential criteria
  • Understanding of medical terminology (especially oncology)
  • The ability to communicate effectively in both written and spoken English to a wide range of people
  • Willingness and demonstrable ability to work as part of a team.

Skills Abilities/knowledge

Essential criteria
  • Evidence of ability and initiative to prioritise a busy workload
  • Evidence of ability to work without close supervision
  • Evidence of ability to remain calm when under pressure and cope with unanticipated demands

Skills Abilities/knowledge

Essential criteria
  • Evidence of ability to handle sensitive information without compromising confidentiality
  • Evidence of commitment to delivering high quality customer service
  • Demonstrable awareness of the needs of the multi disciplinary team.

Other Requirements

Essential criteria
  • Self-motivated to produce good quality work
  • Demonstrable evidence of personal and professional development
  • Able to be flexible to meet the needs of the role

Employer certification / accreditation badges

Trust IDApprenticeships logoLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationArmed Forces Covenant Gold AwardDisability confident employerCare quality commission - OutstandingStep into healthMenopause Friendly 2025

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sophee Davies
Job title
Business Administration Manager
Email address
[email protected]
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