Job vacancy: Senior Configuration Analyst, The Royal Marsden NHS Foundation Trust, Chelsea

Job summary

Main area: Administration
Grade: NHS AfC: Band 7
Contract: 15 months (End Date of Fixed Term: October 2026)
Hours: Full time - 37.5 hours per week
Job ref: 282-DHR731

Employer: The Royal Marsden NHS Foundation Trust
Employer type: NHS
Site: Royal Marsden Chelsea
Town: Chelsea
Salary: £56,276 - £63,176 per annum
Salary period: Yearly
Closing: 22/08/2025 23:59

Senior Configuration Analyst

NHS AfC: Band 7

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Support the ongoing optimisation and configuration of the Trust’s Epic system across multiple key applications.
Work on integrated workflows, ensuring joined-up processes across departments.
Lead on documentation and analysis of complex clinical and administrative workflows.
Provide line management and supervision to Configuration Analysts within the team.
Act as a subject matter expert, investigating issues, resolving queries, and engaging with end users to ensure the system is aligned to operational needs and best practice.
Support the design and delivery of end-user training and offer on-call support when required.
Gain additional Epic certifications where appropriate, supported by the Trust.
Ensure configuration meets legal, clinical safety and regulatory standards while delivering measurable benefits to users and patients.

Person specification

Education / Qualifications

Essential criteria

Educated to degree level or equivalent experience
Maths and English GCSE grade C or above or equivalent qualification
Post graduate qualification or equivalent relevant experience
Continuing Professional Development

Desirable criteria

IT qualification in MS Office or equivalent experience
PRINCE2 Foundation

Knowledge & Experience

Essential criteria

Understanding of clinical, administrative and/or operational workflows and processes within a hospital environment
Knowledge of medical terminology
Experience of supervising or line-managing staff, including contributing to or performing appraisals
Excellent operational or clinical knowledge of one or more specific areas including knowledge of relevant operational policies and procedures
Experience of Epic configuration

Desirable criteria

Previous NHS experience
Experience of supporting change management
Understanding of Information Governance

Skills Abilities / Knowledge

Essential criteria

Excellent organisational and planning skills
Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
Ability to impart knowledge and/or present to others in a clear and concise manner
Able to cope with unpredictable and intense situations
Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
Able to work collaboratively with own team members as well as those in other application teams
Good analytical and project management skills
Clear thinking and logical approach to technical problem solving
Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options

Desirable criteria

Ability to present and argue a case confidently and persuasively

Other Requirements

Essential criteria

Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
Value diversity and difference, operates with integrity and openness
Treating others with compassion, empathy and respect
Share information openly and effectively with patients, staff, and relatives
Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others
Uses evidence to make improvements, increase efficiencies and seeks out innovation

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

London Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage Foundation

Documents to download

Apply online now

Further details / informal visits contact

Name: Daryl Dowey
Job title: Head of Design & Delivery
Email address: [email protected]

If you have problems applying, contact

Address: Recruitment Support Team
Telephone: 01629 690825

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Job summary

Employer heading

Senior Configuration Analyst

NHS AfC: Band 7

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education / Qualifications

Essential criteria

Desirable criteria

Knowledge & Experience

Essential criteria

Desirable criteria

Skills Abilities / Knowledge

Essential criteria

Desirable criteria

Other Requirements

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

If you have problems applying, contact

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