Job summary
- Main area
- Administration
- Grade
- Civil Service: Administrative Officer (AO)
- Contract
- Bank: 2 years
- Hours
- Part time
- Job share
- Flexible working
- Job ref
- 919-CA-302737+302738-EXT
- Employer
- UK Health Security Agency
- Employer type
- Public (Non NHS)
- Site
- Scientific Campus / Lab : Chilton
- Town
- Chilton
- Salary
- £27,335 - £28,442 pro rata per annum
- Salary period
- Yearly
- Closing
- 28/04/2026 23:59
Employer heading
Radon Admin Officer
Civil Service: Administrative Officer (AO)
Job overview
The Radon Group is a mix of both scientific and administrative staff working across three teams: Radon Dosimetry Team, Radon Programmes Team and Radon Services Team. This position is for an Admin Officer on a 0 hour bank worker contract, to provide administrative support to the Radon Group during periods of increased workload when delivering their services.
The main objective of the Services Team is to provide radon information and services to our customers. This involves communication via the telephone, email and through our website www.ukradon.org. The team also deliver the radon search and measurement services to a range of customers; householders,employers and landlords. The team are also responsible for the development, content and admin for the group website www.ukradon.org.
Main duties of the job
Main duties will involve participating in a selection of the day-to-day work of the Radon Group, maintaining a high level of accuracy, in accordance with standard operating procedures.
Within the Radon Group, the Radon Services team provides services, information and advice about radon for the public, including individual householders,industry and researchers.
The post holder will carry out set administrative tasks including:
- Manual packing and unpacking of detectors
- Manually handling and moving bulky parcels and packages with aids such as a hand trolley, between the ground floor storage area and the first floor, typically via the lift
- Manually sorting small items such as detectors by hand, typically between 200 to 1000 pieces per day
- Dealing with incoming paperwork and distributing it to other sections of the group
- Communicating effectively within the team to ensure an excellent service
- Helping to monitor stock levels
- Liaising with colleagues within the radon team to manage the collation/delivery of the detectors
- Check customer questionnaire responses in bespoke software. Data checking is manual, and requires a high level of thoroughness and accuracy.
- Following office procedures
- Carrying out routine quality assurance procedures.
The post holder may occasionally work unsupervised, carrying out straightforward functions such as detector packing and unpacking in accordance with
standard operating procedures.
Working for our organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information https://gov.uk/ukhsa/careers
Detailed job description and main responsibilities
The post holder will develop working relationships and communicate regularly with a wide range of individuals, internal to UKHSA. This will include:
Internal
- Scientific staff in Department up to Group Leader
- Administration staff in Department
- Specialist staff in other groups/departments
- Head of Department
- Scientific staff in other Departments up to Group Leader
External
- This role is not required to have any liaison with external customers or contacts outside of the organisation
Essential role criteria (including qualifications, licenses and registrations):
- 5 GCSE’s (or equivalent level such as O levels / functional skills ) including Maths, English or equivalent experience in an office role.
- Knowledge of good customer care and experience of good customer service
- Previous experience of working in an administrative environment using computerised data systems.
- Experience of office based database entry work.
- Working knowledge of Microsoft Office including Word and Excel.
- Clear communicator with good writing and data entry skills ensuring accuracy
- Ability to work effectively as part of a team
- Good problem solving skills (e.g. prioritising)
- Able to work on own initiative, organising and prioritising own workload to set deadlines
Desirable role criteria:
- Understanding of Data Protection legislation
Selection Process Details (Competency based)
This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a:
- Application form (‘Employer/ Activity history’ section on the application)
- 1,000 word Supporting Statement
Healthjobs UK has a word limit of 1,500 but your supporting statement must be no more than 1,000 words. We will not consider any words over 1,000 words.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV –Please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Longlisting
In the event of a large number of applications we may longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
If used, the pile(s) ‘Meets all essential criteria’ and ‘Meets some essential criteria’ will proceed to shortlisting.
Shortlisting
In the event of a large number of applications we may conduct an initial sift, on the lead criteria of :
- 5 GCSE’s (or equivalent level such as O levels / functional skills ) including Maths, English or equivalent experience in an office role.
- Previous experience of working in an administrative environment using computerised data systems.
If you are successful at this stage, you will progress to interview stage.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.
Knowledge, Experience, Skills & abilities will be tested at interview.
Interviews dates to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria - External
Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).
Location
This role is being offered as office/lab based at our Scientific Campus in Chilton (Didcot).
Based at our scientific campus, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United
Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is :
- Basic Personnel Security Standard
- Counter-terrorist Check
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Person specification
Application Form and Supporting Statement
Essential criteria
- Application Form and Supporting Statement
Interview
Essential criteria
- Questions on Knowledge, Experience, Skills and Abilities
Documents to download
Further details / informal visits contact
- Name
- Conny Agyei
- Job title
- Resourcing Officer
- Additional information
For further information relating to the role please contact [email protected] [ Nicki Hutt - Radon Services Team Leader ]
List jobs with UK Health Security Agency in Administrative Services or all sectors






