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Job summary

Main area
Business Administration
Grade
Civil Service: Higher Executive Officer (HEO)
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
919-LT-302851-EXT
Employer
UK Health Security Agency
Employer type
Public (Non NHS)
Site
Scientific Campus/Lab
Town
Chilton, Glasgow, Leeds
Salary
£33,422 - £43,244 per annum, pro rata
Salary period
Yearly
Closing
10/11/2025 23:59

Employer heading

UK Health Security Agency logo

Administration Services Manager

Civil Service: Higher Executive Officer (HEO)

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

  • Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
  • Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
  • Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
  • Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
  • Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

Job overview

An exciting opportunity exists for a dynamic and forward-thinking individual to provide business/administrative support for the operational services department by leading the department’s administration unit. Qualified to degree level, or equivalent, with significant operational experience, you will lead the administration of this large, busy, yet friendly, department. It is comprised of ~ 90 staff dispersed across Radiation, Chemical, Climate and Environmental Hazards (RCCE) facilities at Chilton, Glasgow and Leeds.

Main duties of the job

Your team will support a wide wide-ranging portfolio of work. Services provided by the department include radiation protection consultancy, professional and occupational level training, dental X-ray protection services, laboratory services, instrument testing, and dosemeter processing.

Working for our organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.   

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Detailed job description and main responsibilities

Managing the administration unit

  • Managing a unit of up to 18 staff and associated resources
  • Setting targets and monitoring performance
  • Taking the lead in projects involving service development (financial/contractual)
  • Dealing with more complex, sensitive and often contentious issues eg complex queries on contracts, difficult staffing issues
  • Input to quality assurance programmes and service level agreements
  • Supporting the department’s radiation emergency response role 

Administration of consultancy contracts

  • Analysing complex information, including contractual and technical specifications, identifying relevant features and implementing changes to working practices.
  • Agreeing appropriate terms and conditions with external clients
  • Preparation and submission of tenders and quotations
  • Preparing reports, writing replies to complex and sensitive correspondence.
  • Driving change to a ‘paperless office’ and an ethos of flexibility and continuous improvement

Financial

  • Budget management
  • Preparing costings, monitoring expenditure, working within delegated budgets and timescales
  • Preparing reports for the service managers meeting on, for example, pricing 
  • Dealing with external contractors to ensure project work is undertaken to specification
  • Acting within delegated signing powers to sign off invoices, sales orders etc

PROFESSIONAL DEVELOPMENT

  • Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events
  • To participate in all mandatory training as required, ie fire safety, information governance and all other mandatory training
  • Develop capability within the team to provide effective administrative effort in accordance with the UKHSA radiation emergency response plan

KEY WORKING RELATIONSHIPS 

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:

Internal

  • Departmental staff - daily
  • Department Heads of all RP Sciences Departments - weekly
  • Business Support Managers of all RP Sciences Departments - weekly
  • Corporate support staff in Facilities, Travel, Finance, Procurement, HR etc - daily

External

  • External suppliers
  • Contractors
  • EC Staff
  • Government agencies and departments
  • Stakeholders
  • Clients
  • Members of the public

Essential Criteria 

  • Degree or professional qualification (NVQ 6) in relevant subject (e.g. Business and Finance or Procurement) or significant experience
  • Good knowledge and experience of Microsoft Office suite, including Word, Excel, Access, PowerPoint and Teams
  • Experience of planning and implementing changes within the defined business support area
  • Leadership skills for day-to-day control of work within a business support area also able to prioritise own workload and that of others
  • An ability to communicate effectively; formally, informally, in writing and orally to clients, UKHSA staff and other stakeholders
  • Excellent organisational skills and ability to work well under pressure and to deadlines
  • Ability to assess complex situations and interpret detailed contract documents
  • Full clean UK driving license and willingness to travel to the other office locations and stay overnight
  • A high level of personal integrity and ability to form good working relationships with clients and staff
  • An understanding of and commitment to equality of opportunity and good working relationships

Desirable Criteria:

  • Experience of participating in interview panels
  • Ability to work unsupervised, remain focused for long periods and concentrate on the matter in hand
  • Capable of creativity and innovation to resolve novel issues and problems and desire to drive continual improvement
  • Ability to make presentations to other staff and external clients

Selection Process Details
 
This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and/or skills and abilities outlined in the essential criteria. 

Stage 1: Application & Sift 

Competency-based assessments

You will be required to complete an application form. You will be assessed on the listed 10 essential criteria, and this will be in the form of a: 

  •  Application form (‘Employer/ Activity history’ section on the application)
  • 1000 word supporting statement. 

This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria. 

The Application form and supporting statement will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

  • Meets all essential criteria 
  • Meets some essential criteria 
  • Meets no essential criteria 

The pile 'meets all essential criteria' through to shortlisting.

Shortlisting: In the event of a large number of applications we will shortlist on the lead criteria of:

  • Leadership skills for day-to-day control of work within a business support area also able to prioritise own workload and that of others

Desirable criteria may be used in the event of a large number of applications / large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment 
 
Please do not exceed 1000 words.  We will not consider any words over and above this number.

Feedback will not be provided at this stage.

Stage 2: Interview

Competency based

You will be invited to a single remote interview.

Knowledge, experience, skills & abilities will be tested at interview.  

There will be a written test immediately after the interview, for which a written brief will be given, but no preparation is required.

Interviews dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process 

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV. 

Eligibility Criteria
 
External- Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).  
 
Location

This role is being offered as hybrid working based at our Scientific Campus at Chilton or our Labs at Glasgow/Leeds.  We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at UKHSA's scientific campus site at Chilton or lab at Glasgow/Leeds.

Security Clearance Level Requirement  

Successful candidates must pass a disclosure and barring security check.  

Successful candidates must meet the security requirements before they can be appointed. If based at one of our scientific campuses, you will be required to have a minimum of a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Person specification

Application form and supporting statement

Essential criteria
  • Application form and supporting statement

Essential Criteria

Essential criteria
  • Questions on knowledge, experience, skills and abilities.

Employer certification / accreditation badges

Purple SpaceApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Carer Confident -AccomplishedHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Lisa Tweedie
Job title
Resourcing Support Officer
Email address
[email protected]
Additional information

For additional information relating to the role please contact Angharad Pryce [email protected]

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