Job summary
- Main area
- Admin
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 199-8017994-NP-TA
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Childrens Development Centre
- Town
- Croydon
- Salary
- £33,262 - £36,027 pro rata, per annum Incl. HCAS (Outer)
- Salary period
- Yearly
- Closing
- 17/08/2026 23:59
Employer heading
0-19 Public Health Nursing Administrative Supervisor
Band 4
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
0-19 Public Health Nursing Administrative Supervisor
The Post Holder will be responsible for the effective & efficient smooth running of their designated service area, ensuring key service targets are met and to resolve any operational issues or escalate as required. The post holder will also ensure the staff they manage are fully supported and trained to perform well within their role.
Main duties of the job
An exciting opportunity has come up in the Integrated Women’s, Children’s and Sexual Health Directorate.
The post holder will oversee the day-to-day management of the administrative team, ensuring workloads are allocated effectively and all objectives and deadlines are met. They will supervise staff through regular one-to-ones, appraisals and initial HR processes while supporting service needs across the 0–19 services.
The role involves communicating complex and sensitive information clearly across the team, directorate and external partners. The post holder will implement Trust policies, contribute to service improvements and support staff training.
They will also manage staffing logistics, including rota planning, annual leave approval and sickness management ensuring adequate cover is maintained at all times.
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust.
Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes.
Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve.
Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.
Detailed job description and main responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person specification
Experience and Knowledge
Essential criteria
- NHS Experience
- Knowledge of 0-19 Public Health Nursing
- Knowledge of EPR systems (e.g Emis/Cerner)
- IT skills - (Microsoft office)
- Knowledge of HR policies
- Evidence of problem solving and service improvement
- Customer/Patient service experience
Desirable criteria
- Experience and knowledge of Emis
- Experience working within a multidisciplinary team
- Experience of supervising staff and allocating workloads
Personal Qualities
Essential criteria
- Evidence of being a team player
- Clear display of trust values within current or previous role
- Example of supporting colleagues with tasks, work flow and efficiency
- Excellent communication skills
- Organisational and prioritisation skills
- Ability to work under pressure and make decisions
Desirable criteria
- Experience in working in a diverse working environment
Qualification and Education
Essential criteria
- GCSE English and Maths
- NVQ Level 4 in Business Administration or equivalent experience
Desirable criteria
- Evidence of on-going continuous personal development (CPD) and training
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Nicole Thompson
- Job title
- 0-19 PHN Business Support Officer
- Email address
- [email protected]
- Telephone number
- 07385 227 614
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