Job overview

Main duties of the job

·   Being responsible and accountable for their practice and behaviour under the guidance and with the support of a registered practitioner and by working as part of the speciality multidisciplinary team.

·   Working with primary care colleagues and understand liver surveillance pathways in order to support patients to attend their appointments and investigations, providing a point of contact and promoting relevant and timely communication

·   Be the single point of contact for all patients under the care of the speciality team including those patients on person centred follow-up. Coordinate care, track and update on the results for non-complex cases, managing patient concerns via the helpline and generic email, facilitate rapid re-entry into the system if required

·   Work with the clinical team to coordinate any necessary assessments, appointments, investigations and organisation of MDTs, virtual MDTS and outcomes in order to fast track people and provide a seamless patient pathway.

·    Navigating the complex health and social care system to support patients at all points in the pathway.

·    Working as part of the speciality team to facilitate Holistic Needs Assessments and coordinate care for patients on a HCC surveillance pathway who have non-complex needs so they can access the right help at the right time, providing a seamless experience of care. 

Working for our organisation

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.