Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 7
- Contract
- Bank: 5 months (with potential to extend)
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- MD8150347
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon Health Services NHS Trust
- Town
- Croydon
- Salary
- £31.98 inclusive of working time directive allowance
- Salary period
- Hourly
- Closing
- 26/07/2026 23:59
- Interview date
- 29/07/2026
Employer heading
Transformation Project Manager
NHS AfC: Band 7
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Ready to Roll Up Your Sleeves and Make a Real Difference?
This is not a role for someone who wants to sit on the sidelines. We're looking for a two motivated, proactive and hands-on Transformation Project Managers who thrive on turning ideas into action, tackling complex challenges and delivering visible improvements across our organisation.
As part of our Transformation Team, you'll lead a varied portfolio of projects that directly improve patient care, service efficiency, staff experience and financial sustainability. From service redesign and productivity initiatives to major transformation programmes, you'll be at the heart of helping our services work better for patients and staff alike.
You'll be someone who enjoys managing multiple priorities, building strong relationships with clinical and operational teams and maintaining momentum from concept through to delivery. You'll be equally comfortable analysing performance data, facilitating workshops, challenging existing ways of working and supporting colleagues to develop solutions for themselves rather than simply providing the answers.
These roles offer the opportunity to work closely with senior clinical leaders, operational managers and executives while remaining hands-on in delivering meaningful change across the Trust. If you're energised by variety, enjoy solving problems and want to see the tangible impact of your work, we'd love to hear from you.
This is a highly collaborative role and requires regular on-site presence for a minimum of three days per week. You'll be visible within services, building relationships, supporting teams, facilitating improvement work and helping to drive change where it matters most.
Posts available:
- 2 x full time 37.5 hours per week - 3 days on site min (5months initially with potential to extend)
Main duties of the job
As our Transformation Project Manager, you'll take ownership of a diverse portfolio of projects, ensuring ideas become reality and improvements deliver lasting benefits.
You will:
- Lead multiple transformation, service improvement and productivity projects from inception through to successful delivery.
- Work alongside clinical, operational and corporate teams to identify opportunities, solve problems and implement sustainable improvements.
- Manage competing priorities and multiple workstreams simultaneously, maintaining focus on delivery, outcomes and benefits.
- Develop project plans, business cases, governance papers and executive-level reports that support effective decision-making.
- Facilitate workshops, improvement events and stakeholder meetings which bring people together to create practical solutions.
- Use data, insight and performance information to identify opportunities for improvement and support evidence-based change.
- Provide constructive challenge, support and coaching to project teams, helping colleagues build confidence and capability to drive improvement themselves.
- Support major Trust priorities including transformation programmes, productivity improvements and cost improvement initiatives.
- Build strong and effective relationships with stakeholders at all levels, from frontline staff to senior leaders, creating engagement and commitment to change.
- Identify, manage and mitigate risks, issues and dependencies to ensure successful delivery.
- Act as a trusted partner to services, helping teams navigate change and overcome barriers while maintaining ownership of their improvement journeys.
What Makes Someone Successful in This Role?
We're looking for someone who:
- Loves getting stuck in and making things happen.
- Thrives in a fast-paced environment with multiple projects running at once.
- Is naturally organised and able to maintain focus across competing priorities.
- Can influence and engage people at all levels of the organisation.
- Enjoys solving problems and finding practical solutions.
- Brings energy, enthusiasm and resilience when faced with challenges.
- Supports and empowers colleagues rather than doing everything for them.
- Builds credibility quickly and develops strong working relationships.
- Wants to make a genuine difference to services, staff and patients.
Why Join Us?
This is an exciting opportunity to join a team that is driving real change across the organisation. You'll have the autonomy to lead meaningful projects, the opportunity to work with senior leaders and frontline teams alike, and the chance to see the direct impact of your work.
If you're someone who enjoys turning ambition into action, helping teams succeed and delivering lasting improvements, we'd love to hear from you.
Working for our organisation
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
Please see JD and PS.
Person specification
Knowledge
Essential criteria
- Proven experience as a Project Manager within NHS Acute hospital at Band 7 level or equivalent, strong understanding of NHS priorities and direction of travel
- Ability to communicate with clarity and impact, including simplifying complex information for a range of stakeholders., strong track record in digital transformation, CIP or service redesign
Education/Qualification
Essential criteria
- Project/Programme Management Qualification (e.g Prince2, MSP) or equivalent experience
Experience
Essential criteria
- Significant experience in Project Management
- Experience of implementing large scale transformation
Documents to download
Further details / informal visits contact
- Name
- Folarin Majekodunmi
- Job title
- Director of Transformation
- Email address
- [email protected]
- Telephone number
- NA
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