Job summary
- Main area
- Medical Wards
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 199-7533182-MC
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon Health Services NHS Trust
- Town
- Croydon
- Salary
- £29,651 - £31,312 pa inc HCAS
- Salary period
- Yearly
- Closing
- 31/10/2025 17:00
Employer heading
Healthcare Support Worker, Higher Level
Band 3
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Would you like the opportunity to join us as at Croydon Health services as a Band 3 Healthcare Support Worker - Higher Level?
Join Us as a Healthcare Support Worker – Make a Real Difference Every Day
Are you looking for a role that’s both rewarding and varied? As a Healthcare Support Worker, you’ll be at the heart of patient care, providing essential support with daily activities such as personal care, mobility, mealtimes, toileting, and vital observations including temperature, pulse, and respiration checks.
Your contribution will be key to helping patients recover and ensuring they receive the highest standard of care and compassion throughout their journey.
We know healthcare isn’t always easy. There will be challenging moments, fast-paced shifts, and times when you’ll deliver intimate personal care. But every day, you’ll make a meaningful impact and be part of a team that values your dedication and resilience.
We are unable to offer this job vacancy to candidates on Student Visas or do not have the right to work in the United Kingdom.
Interview dates: Monday 10th & Wednesday 12th November 2025
Main duties of the job
Main duties of the job - Please see the job description
Details of the webinar
Date: Wednesday 5th November
Time: 10:00 – 12:30
Microsoft Teams Detail: to be confirmed (you will be sent an email confirming this in due course)
Meeting ID: 339 953 524 532 6
Passcode: 5sY9GU3A
Areas of work / Shift times:
Emergency Department: 08:00 – 20:30 / 20:00 – 08:30
Clinical ward: 07:30 - 20:00 / 19:30 - 08:00
Note induction times for the first 2 weeks (Monday – Friday) are 08:00 – 16:00
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.
Detailed job description and main responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person specification
Knowledge
Essential criteria
- Evidence of general education e.g. Functional skills level 2, equivalent to GCSE 4/ Grade C or equivalent
- Vocational qualification level 3 or equivalent relevant experience
Desirable criteria
- Completion of Care Certificate
Experience
Essential criteria
- Experience in carrying out assigned duties/assisting qualified staff after training
- Working in a team
- Working in a Health Care or related setting
- Good standard of written and spoken English
Skills and Abilities
Essential criteria
- Demonstrates understanding of privacy and dignity in patient care
- Able to assist with essential care for patients as directed
- Able to use or learn to use a computer to record information
- Able to record routine observations after training
- Demonstrates compassion for patients
People & Development
Essential criteria
- Willing to develop self & undertake in-house study
Other
Essential criteria
- Flexible approach to shift patterns
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Efua Hagan
- Job title
- Workforce Lead
- Email address
- [email protected]
- Telephone number
- 07831111885
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