Job summary
- Main area
- N/A
- Grade
- Band 6
- Contract
- Fixed term: 12 months (Secondment Considered for an internal candidate)
- Hours
- Full time - 37.5 hours per week (Late Duty & Weekend working on a rotation basis.)
- Job ref
- 199-7929620-NP-TA
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croydon
- Salary
- £45,953 - £54,254 per annum
- Salary period
- Yearly
- Closing
- 10/06/2026 23:59
Employer heading
Specialist Medicines Management Pharmacy Technician
Band 6
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Specialist Medicines Management Pharmacy Technician – Band 6 (1 year Fixed term).
An exciting opportunity has arisen for a forward‑thinking, enthusiastic and highly motivated Specialist Medicines Management Pharmacy Technician to join our established and dedicated ward‑based pharmacy team on a 1‑year fixed‑term contract.
The post holder will act as a Deputy Lead within the Medicines Management Service, supporting the training and development of pharmacy staff, overseeing rota planning, providing day‑to‑day supervision, and contributing to the ongoing development of services.
This is also a patient‑focused role where you will contribute to medicines optimisation by promoting safe medicines administration and supporting initiatives to reduce recurring long‑term admissions and improve patient outcomes.
Education and development are core values at CHS, and you will receive comprehensive training and ongoing support to help you succeed and progress professionally.
Croydon University Hospital is a dynamic, forward‑thinking organisation. The Pharmacy Department strives to deliver a comprehensive and integrated pharmaceutical service that improves patient care, enhances experience, and minimises risk. Our patients are at the heart of everything we do.
Essential Requirements:
NVQ Level 3 Diploma in Pharmacy Service Skills (QCF) or equivalent; GPhC registration; substantial hospital pharmacy experience; Accredited Checking Pharmacy Technician certificate.
Interview Date TBC
Main duties of the job
- Support the operational and professional leadership of the technician‑led ward pharmacy service within the Medicines Management Service.
- Support and contribute to the appraisal, performance review, and development of Medicines Management Pharmacy Technicians (MMPTs).
- Assist the Chief Pharmacy Technician (MMS) and Associate Chief Pharmacist – Clinical Services in the strategic development and progression of clinical pharmacy services.
- Assist in the development, review, and maintenance of clinical service policies, procedures, and guidelines.
- Support the development, training, and competency progression of pharmacy technicians working on wards.
- Support, develop, and deliver training and education sessions to:
- Registered healthcare professionals
- Non‑registered staff
- Contribute to the patient safety and clinical governance agenda through effective medicines management practices .
- Lead or participate in service improvement initiatives, including:
- Cost Improvement Programmes (CIPs)
- Collation and monitoring of Medicines Management Key Performance Indicators (KPIs)
- Undertake the role of Line Manager for MMPTs and/or act as Educational Supervisor for a Pre‑registration Pharmacy Technician
- Medication histories
- Timely medicines reconciliation
- Medicines adherence assessments
- Tailored patient consultations
- Contribute to improved patient flow and social and community enablement
Working for our organisation
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Detailed job description and main responsibilities
****Please see the Job Description and the Person Specification for more details on the job responsibilities****
Person specification
Education and Qualifications
Essential criteria
- NVQ in Pharmacy Services Level 3 or equivalent.
- Registered with the General Pharmaceutical Council.
- National Medicines Management Course (HEE Meds op / AIMM) or equivalent.
- Holds or working towards Practice Supervisor qualification or equivalent
- National Accredited Checking Qualification
- Evidence of commitment to CPD and maintains an up to date CPD portfolio
Desirable criteria
- Level 3 Award in Assessing Competence in the Work Environment
- Hold or working towards Educational Supervisor qualification or equivalent.
Experience
Essential criteria
- Significant post qualification experience in hospital pharmacy setting.
- Significant experience of being a clinical ward technician
- Proven ability to manage complex teams effectively and experience of managing pharmacy staff.
- Evidence of successfully recruiting staff
- Evidence of successfully managing a significant change in the pharmacy department
- Previous experience of training / supervision of other staff.
Desirable criteria
- Primary Care Experience.
- Experience of managing a ward based or equivalent clinical service.
- Working across different site bases.
- Experience of self-medication schemes and patient medication counselling.
- Experience of conducting / being involved with a quality improvement project.
Knowledge and Understanding
Essential criteria
- Excellent knowledge of clinical pharmacy.
- Knowledge of the requirements of national organisations involved in Pharmacy Service.
- Experience of audits and key performance indicators
- Good I.T skills and knowledge of pharmacy computer systems
- Awareness of current NHS issues including national and local priorities
- Demonstrates a working knowledge of risk management
Desirable criteria
- Development of Trust wide policies
- Management skills including leadership, teamwork and appraisals.
- Demonstrates an awareness of interface issues
- Good Trainer
Skills and Abilities
Essential criteria
- Demonstrates good leadership, communication (written and oral), organisational, problem solving and management skills
- Excellent customer care and near patient care service.
- Good interpersonal, negotiation skills, proven assertiveness and delegation skills.
- Excellent IT skills and familiarity with common software packages (e.g Microsoft Word, Excel, PowerPoint etc) and hospital systems e.g. Cerner, JAC
- Ability to work under pressure
- Self-motivated and ability to motivate others / act as a role model
- Personal awareness of limitations
- Ability to develop and implement new procedures
- Effective time management skills, and delegation
- Friendly / supportive, highly motivated, confident and enthusiastic
- Upholds and models the Trusts values
- Reliable, polite and approachable
Desirable criteria
- Investigations of medication incidents
- Development of team wide training plans
- Innovation and able to manage change and embrace new technologies.
- Influencing / negotiating skills
- Supervisory / management skills
- Be a team leader and motivator
- Ability to construct and conduct audits alone and supervising others.
- JAC literate
- Member of the APTUK
Employer certification / accreditation badges
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Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Dicks
- Job title
- Chief Technician Medicines Management
- Email address
- [email protected]
- Telephone number
- 0208 401 3057
- Additional information
For further information or to arrange an informal visit, please contact Karen Dicks, Chief Pharmacy Technician Medicines Management on 0208 401 3000 ext 5832 or [email protected]
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