Job summary
- Main area
- Nurse
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 199-7511820-FM-MT
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon Health Service NHS Trust
- Town
- Croydon
- Salary
- £35,763 - £43,466 pro rata per annum incl HCAS outer
- Salary period
- Yearly
- Closing
- 11/12/2025 23:59
Employer heading
Quality Improvement officer for 0-19 Public Health Nursing Service
Band 5
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Quality Improvement officer for 0-19 Public Health Nursing Service
Band 5, Full time, Permanent
Are you dedicated about quality improvements in universal health services for babies, children, young people and families ? Do you enjoy working in a fast paced environment ? Do you enjoy working in partnership to make a difference? If the answer is yes this could be the role for you.
Croydon Health Service 0-19 Public health Nursing service is on a transformation journey. At the heart of the transformation is improving outcomes for babies, children and families. This role is integral to improving quality and raising standards across the service, and impact on improving outcomes.
Interview Date - TBC
Main duties of the job
The post holder will be facilitating and coordinating improvements across the 0-19 Public Health Nursing Service, affecting patient care and service delivery.
The post holder will focus on the development of strong internal communications and innovations that would enable staff to feel informed, engaged and empowered to deliver Quality Improvement to support a culture of continuous improvement, innovation and inclusivity.
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.
Detailed job description and main responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role
Person specification
Education /Qualifications
Essential criteria
- Proven experience of operational management and service improvement
- Experience of Service improvement in the NHS
- Educated to degree level or level of experience
Desirable criteria
- Experience of using statistical data
- Experience of using questionnaire design packages
- Familiarity with clinical terminology
Experience
Essential criteria
- Business qualification or relevant experience
- Ability to work in a very demanding team, producing quality work and prioritising as appropriate.
- Proven experience of operational management and service improvement
Desirable criteria
- Experience of using statistical data
- Experience of using questionnaire design packages
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Juliette Penney
- Job title
- Head of Public Health Nursing
- Email address
- [email protected]
- Telephone number
- 07342 715920
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