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Job summary

Main area
Primary
Grade
Band 3
Contract
12 months (Fixed Term)
Hours
Part time - 22.5 sessions per week
Job ref
199-7914994-RB-NA
Employer
Croydon Health Services NHS Trust
Employer type
NHS
Site
Malling Close
Town
Croydon
Salary
£30,630 - £32,346 pro rata, per annum incl HCAS (Outer)
Salary period
Yearly
Closing
09/07/2026 23:59
Croydon Health Services NHS Trust logo

Infant Feeding Administrator

Band 3

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Job overview

Are you an organised and motivated administrator with a passion for supporting families and improving community health?
 
We are looking for an enthusiastic Infant Feeding Administrator to join our 0–19 Public Health Nursing Service. This is an exciting opportunity to play a key role in supporting our Infant Feeding Team, helping to promote positive feeding experiences and contribute to the delivery of the UNICEF Baby Friendly Initiative standards across Croydon.

Main duties of the job

You will provide high-quality administrative support, acting as a first point of contact for the service, coordinating appointments, maintaining databases, supporting meetings and training, and assisting with data collection and reporting for key programmes such as Family Hubs and Start for Life.
 
 

Working for our organisation

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

We are looking for someone with:
  • Strong administrative and organisational skills
  • Excellent communication and customer service experience
  • Good IT skills (including Microsoft Office)
  • The ability to manage competing priorities in a busy environment
In return, you will join a friendly and supportive team committed to delivering compassionate, respectful and high-quality care to our community.

Person specification

Qualifications, Skills, Knowledge, Ability

Essential criteria
  • NVQ 3, City and Guilds certificate level in business administration
  • evidence of equivalent experience e.g. experience in administrative roles
  • Good general education with English and Maths to GCSE standard or equivalent
  • Full UK Driving Licence (and access to a car for work purposes)
  • Proven business administration experience which demonstrates the understanding of the key functions to providing an admin support service
  • Experience working in a customer service setting
  • Proficient in use of IT systems and applications, including Microsoft Word, Outlook and Excel
  • Ability to work as part of a team as well as using own initiative
  • Excellent organisational skills and attention to detail
Desirable criteria
  • Knowledge of medical terminology
  • Experience of working with hospital administration systems
  • Knowledge and/or experience of breastfeeding
  • Knowledge of Baby Friendly Initiative

Skills,Knowledge, Ability

Essential criteria
  • Excellent command of English – both written and spoken
  • Able to demonstrate excellent written English including grammar, punctuation and structuring written text grammar, punctuation and structuring written text
  • Ability to work methodically in a busy environment and meet deadlines
  • Ability to develop and maintain good working relationships with all levels of staff
  • Ability to handle confidential and sensitive information appropriately
Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sandra Fosu
Job title
0-19 Community Matron
Email address
[email protected]

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