Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday - Wednesday)
- Job ref
- 334-NCL-7095584
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Jeanette Wallace House
- Town
- Croydon
- Salary
- £26,530 - £29,114 pro rata
- Salary period
- Yearly
- Closing
- 10/06/2025 23:59
Employer heading
Senior Team Administrator
NHS AfC: Band 4
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
Job overview
An exciting opportunity has arisen for a Senior Team Administrator to join our Croydon MH Primary Care Support Service team for the Croydon Directorate South London and Maudsley NHS Foundation Trust. Working closely with nursing staff and the Admin Lead.
Main duties of the job
Main duties of the job
The successful applicant will have robust organisational, communication and interpersonal skills and will also be able to demonstrate a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel. The post holder will be comfortable with IT and be keen to learn new software packages and processes.
Working for our organisation
Working for your organisation
This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team.
Detailed job description and main responsibilities
Detailed job description and main responsibilities
The role will manage the diaries of Psychiatrists within the team so good organisational and diary management skills are essential, as is the ability to work under pressure to meet targets. Contact with patients will be largely by phone and letter. The post-holder will be required to attend regular administration team meetings as well as relevant clinical meetings and take the minutes. Please see the job description and person specification for further information.
Person specification
Qualifications
Essential criteria
- Good standard of general education including English and Mathematics achieving grades A-C (A)
- Good written communication skills (A) (I) (T)
Desirable criteria
- • Secretarial/business qualification ECDL
Experience
Essential criteria
- Previous demonstrable administrative experience supporting senior staff in a complex organisation (A)
- Previous demonstrable experience of working to tight deadlines (A) (I) (T)
- Previous experience of handling confidential information (A) (T)
- Previous demonstrable experience of developing and implementing administrative systems (A) (I) (T)
- Previous demonstrable experience of effectively collecting and presenting complex data/information (A) (I) (T)
Desirable criteria
- Experience of working in an NHS environment, in a framework of confidentiality, ideally in a community mental health team setting (A/I)
- Knowledge and understanding of the Electronic Patient Journey System (ePJS) (A/I)
Knowledge/Skills
Essential criteria
- Intermediate skills in Excel, PowerPoint, Word and Outlook (A) (I) (T)
- Diary Management
- Minute taking/action logs (A) (T)
- Ability work using your own initiative and unsupervised (A) (I)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Genevieve Gould
- Job title
- Community Admin Lead
- Email address
- [email protected]
- Telephone number
- 07967970318
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