Job summary
- Main area
- Data Analytics
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-7612372-MU
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Jeanette Wallace House
- Town
- Croydon
- Salary
- £53,751 - £60,651 per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 15/12/2025 23:59
Employer heading
Data Analytics Developer
NHS AfC: Band 7
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
The post holder will provide a data modelling and visual analytics function delivering well designed and innovative products, such as dashboards and reports, built upon Microsoft Azure and Power BI Platform, delivering outputs using data visualisation methodologies to convey key messages to the products users. Each product developed will need both user and technical documentation, including the completion of design templates, change control requests, testing plans and results.
Main duties of the job
The post holder will provide a data modelling and visual analytics function, delivering well designed and innovative products, such as dashboards and reports, built upon Microsoft Azure and Power BI Platform, and delivering outputs using data visualisation methodologies to convey key messages to the products users. Each product developed will need both user and technical documentation, including the completion of design templates, change control requests, testing plans and results.
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.
Working for our organisation
About the team:
The informatics team is split into two areas, data delivery and requirements & engagement. These teams work together to deliver against our service model to the organisation.
We work in an environment of collaboration, and whilst we endeavour to deliver information in a right the first-time environment, we have also created the space for teams and individuals to test out new technologies or interest projects within ring-fenced time – often in collaboration with external consultancies who support and encourage learning within the team.
About the location:
The Digital Services Informatics team is based at Jeanette Wallace House, in-between Bromley and Croydon (CR0 1FE)
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.
Detailed job description and main responsibilities
- Ensure reports and dashboards are designed to a high standard using latest data visualisation methodologies and can be used in a self-service environment.
- Provide a high level of documentation which underpins the on-going success of the Technical Intelligence service. This includes internal technical documents but also friendly business user focused documentation.
- Participate or lead projects ensuring they are aligned to the key organisational objectives of the Trust, providing options and recommendations to support those objectives.
- Ensure that all new developments and amendments follow the change control process. This requires rigorous testing procedures and detailed impact analysis.
- To work with clinicians and service managers to undertake analysis of business/care delivery processes, advising on how these might be changed or refined to improve their efficiency, and how such changes would be enabled by the appropriate use of information systems and communications technology.
- Participate or lead on the development of data quality monitoring tools and techniques to support the accurate reporting of all internal and external reports and lead on the development of reporting from the Trust's data warehouse.
- Presenting of highly complex information to a wide range of stakeholders. This includes dealing with complex ad hoc queries and where necessary making solutions accessible and available trust wide.
- Supporting research and development by using specialist research methods. This may include the management of discrete projects.
- The post holder will lead in the provision of customer support, interfacing and maintaining business and supplier relationships.
- Lead and manage a small focused team to ensure delivery of reports, dashboards and other similar products against an agreed schedule. Ensure that report writers and dashboard developers adhere to the policies and procedures of the Technical Intelligence Department, Digital Services, Trust and are supervised accordingly.
Person specification
Qualifications
Essential criteria
- Educated to Degree level or equivalent experience
- Evidence of professional/managerial development
Desirable criteria
- Higher post-graduate education in a relevant subject
- Relevant Professional qualifications
Knowledge and Skills
Essential criteria
- Extensive experience in developing data models and reports in Microsoft SQL Server (SSIS/SSRS/SSAS/T-SQL) or Microsoft Power BI to meet the business needs of the organisation
- Highly developed specialist reporting knowledge underpinned by theory and experience
- Knowledge of project based and continuous Dev-Ops approaches
- Evidence of change management practices
- The facilitation of a customer focussed culture within a team
- Excellent written, verbal, and other media communications /Presentation skills
- A logical and sensible approach to problem solving
- Ability to organise and prioritise their workload, and be able to work under pressure
- To analyse and apply user information to problem solving
- Ability to express complex issues, both orally and in writing in an easily understood manner for a range of audiences
- Negotiation, influencing and persuading skills
- Pro-active and self-motivated in completing work to a high standard in conjunction with other staff
- Excellent team skills and ability to work with members of own and other teams and departments at all levels of the organisation.
Desirable criteria
- Experience of developing data pipelines using Microsoft Azure Data Factory, PolyBase and Synapse
- Understand quality improvement concepts such as Statistical Process Control
- Prince 2, Agile or other Project Management methodologies
- Use of ITIL in a work environment
- Knowledge of mental health services
Documents to download
Further details / informal visits contact
- Name
- Olatunde Oyewale
- Job title
- Senior Analytics Developer
- Email address
- [email protected]
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