Job summary
- Main area
- Office Manager
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 334-NCL-7662467-MU
- Employer
- South London and Maudsley NHS Foundation Trust
- Employer type
- NHS
- Site
- Jeanette Wallace house
- Town
- Croydon
- Salary
- £35,763 - £43,466 Per annum inclusive of HCAS
- Salary period
- Yearly
- Closing
- 22/01/2026 09:00
Employer heading
Office Manager FIND Team
NHS AfC: Band 5
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
This is an exciting and unique opportunity to join the newly developed Forensic Intellectual and Neurodevelopmental Disabilities (FIND) Community Team in South London and Maudsley (SLaM).
The FIND Team will provide safe transition for inpatients discharged from the inpatient Forensic Services to the community providing specialist assessment, treatment and consultation to the Forensic Service in order to ensure a smooth, safe and clinically justified pathway to individuals with mental illness, offending history and learning disability with or without neurodevelopmental disorder.
The three forensic services of SLaM, South West London and St Georges( SWLSTG), and Oxleas together comprise the South London Mental Health and Community Partnership (SLP). The SLP’s overarching goals centre on bringing care closer to home, improving patient pathways and outcomes by delivering excellent care in better environments. The SLP has a track record of delivering highly effective, clinically informed service developments in order to better meet the needs of service-users. The FIND provision is one such development and the SLaM FIND Team will therefore work closely with the FIND Teams in each of the other Trusts in order to expedite service-user’s transition through inpatient settings to community provision.
Main duties of the job
The post holder will be a key point of contact to the offices of the FIND team from a wide range of people both within and outside the organisation. It requires a high level of discretion and the ability to work unsupervised and to take the initiative.
The role will require preparing for and attend team and external meetings, stakeholder meetings, various workshops and sessions, taking minutes and following up on actions. The post holder with need excellent IT literacy and an ability to work effectively, utilising Office 365 is necessary. The post involves coordinating office supplies, maintaining offices and assisting in the administration of resources.
The post requires someone who is articulate, personable, motivated, methodical, well organised and able to work under pressure. The post requires someone who can be forward thinking in the approach to work, paying close attention to detail and with a proactivity while working in a fast- paced environment. An ability to communicate with a wide range of people at different levels both within and outside the Trust is essential.
The post holder will provide administrative and data management support to the MDT. Support the co-ordination of the service, validating and submitting mandatory patient and activity data, as required. The MDT team is a team of multi professionals with specialist skills and experience with the client group.
Working for our organisation
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Detailed job description and main responsibilities
· Hold, update and maintain office procedures.
· Record monthly sickness and leave for assigned staff on the electronic rostering system, finalising the roster.
· Manage the stationery stock and requirements for the office.
· Administrate room bookings of a suite of rooms, including ensuring rooms are maintained and setup appropriately.
· Co-ordinate maintenance and repairs of the FIND team office.
· Co-ordinate replacement or upgrade of office hardware.
· Provide induction packs for new members of the FIND team, including IT access.
· Processing of invoices, liaising with commissioners of services and the Procurement department.
· Carry out fire and health and safety checks as required, liaising with Fire Wardens and Health and Safety.
· Co-ordinating the return of IT hardware from leavers on behalf of members of the FIND team.
Person specification
Experience
Essential criteria
- Experience of managing diaries and organising meetings/events
- Experience of servicing meetings, including minute taking.
- Experience of practical problem-solving and to be able to demonstrate own initiative and the capability to deal with unusual or urgent circumstances
Knowledge
Essential criteria
- Excellent organisational skills.
- Ability to communicate effectively, orally and in writing at all levels within and outside the organisation.
- Understanding of confidentiality within the NHS.
- Ability to prioritise, work to deadlines but also have a flexible approach in areas or work.
- Ability to use initiative without close supervision and suggest alternative methods of working if appropriate.
Skills
Essential criteria
- Good self-awareness and judgement.
- The ability to communicate with all levels of staff within the Trust both verbally and in writing.
- The ability to forward plan.
- Proficient knowledge of Microsoft software packages, and a willingness to learn new techniques and software packages quickly.
- Proficient knowledge of Microsoft software packages, and a willingness to learn new techniques and software packages quickly.
- Excellent interpersonal skills and the ability to build strong professional relationships with key stakeholders.
- Excellent time management.
- Ability to work on own initiative.
- Ability to work effectively.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Judah Raffington
- Job title
- Community Team Leader
- Email address
- [email protected]
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