Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent: 0.6WTE
- Hours
- 22.5 hours per week (Part time hours will be discussed in interview)
- Job ref
- 199-7221224-FM-MT
- Employer
- Croydon Health Services NHS Trust
- Employer type
- NHS
- Site
- Croydon University Hospital
- Town
- Croyodn
- Salary
- £31,081 - £33,665 pa pr incl HCAS (outer)
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
- Interview date
- 05/08/2025
Employer heading

CRT Education Coordinator
Band 4
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
The Croydon Respiratory team (CRT) is a multidisciplinary service, integrated across Croydon University Hospital and the Community. The service provided by CRT aims to improve outcomes for patients with COPD and Asthma.
CRT have been newly commissioned to deliver respiratory joint clinics and primary care education sessions to improve the care of patients with asthma and COPD.
The post holder will be integral to the smooth-running of the CRT joint clinics programme and will hold administrative responsibility for coordinating all referrals and liaising with GP surgeries re suitable dates for appropriate clinics ensuring capacity is used efficiently. They will also be responsible for liaising with the venues where the primary care education sessions are run to organise cost effective hire of suitable space.
Main duties of the job
CRT Education Coordinator (Band 4)
0.6WTE, Permanent
The post-holder will be responsible for managing all referrals into the joint clinic programme, gathering data re referrals per GP surgery and liaising with primary care to arrange clinics ensuring clinician time is used efficiently. The post holder will be responsible for capturing all clinical data on the EMIS system and liaising with IT to gather relevant data each quarter. They will also be responsible for supporting the coordination and booking of the diabetes joint clinic service.
The post holders will also have a role in supporting other administrators within the team, providing cover for the structured education, core CRT, asthma and PR teams.
Proposed Interview Date - 5th August 2025
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.
Detailed job description and main responsibilities
***Please see the attached supporting document (Job Description) which contains more information about the role in the job description and person specification***
Person specification
Qualifiations
Essential criteria
- Grade C or higher Maths and English
- NVQ level 3 in business admin / equivalent experience
Desirable criteria
- ECDL or other IT qualification
Knowledge
Essential criteria
- Experience of scheduling appointments
- Knowledge of healthcare admin systems and processes
Experience
Essential criteria
- Experience of organising clinics
- Awareness of demand and capacity issues
Desirable criteria
- Knowledge of COPD / asthma disease management
skills
Essential criteria
- Proactivity
- Organisation
- Communication
- IT skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Amy Grant
- Job title
- CRT service manager
- Email address
- [email protected]
- Telephone number
- 20 8401 3963
- Additional information
Sally Newsome CRT Team Lead ([email protected]) or call 020 8401 3963.
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