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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent: 0.6WTE
Hours
22.5 hours per week (Part time hours will be discussed in interview)
Job ref
199-7221224-FM-MT
Employer
Croydon Health Services NHS Trust
Employer type
NHS
Site
Croydon University Hospital
Town
Croyodn
Salary
£31,081 - £33,665 pa pr incl HCAS (outer)
Salary period
Yearly
Closing
13/07/2025 23:59
Interview date
05/08/2025

Employer heading

Croydon Health Services NHS Trust logo

CRT Education Coordinator

Band 4

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Job overview

The Croydon Respiratory team (CRT) is a multidisciplinary service, integrated across Croydon University Hospital and the Community. The service provided by CRT aims to improve outcomes for patients with COPD and Asthma.

CRT have been newly commissioned to deliver respiratory joint clinics and primary care education sessions to improve the care of patients with asthma and COPD.

The post holder will be integral to the smooth-running of the CRT joint clinics programme and will hold administrative responsibility for coordinating all referrals and liaising with GP surgeries re suitable dates for appropriate clinics ensuring capacity is used efficiently. They will also be responsible for liaising with the venues where the primary care education sessions are run to organise cost effective hire of suitable space. 

Main duties of the job

CRT Education Coordinator (Band 4)

0.6WTE, Permanent

The post-holder will be responsible for managing all referrals into the joint clinic programme, gathering data re referrals per GP surgery and liaising with primary care to arrange clinics ensuring clinician time is used efficiently.  The post holder will be responsible for capturing all clinical data on the EMIS system and liaising with IT to gather relevant data each quarter. They will also be responsible for supporting the coordination and booking  of the diabetes joint clinic service. 

The post holders will also have a role in supporting other administrators within the team, providing cover for the structured education, core CRT, asthma and PR teams.

Proposed Interview Date - 5th August 2025

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.

Detailed job description and main responsibilities

***Please see the attached supporting document (Job Description) which contains more information about the role in the job description and person specification***

Person specification

Qualifiations

Essential criteria
  • Grade C or higher Maths and English
  • NVQ level 3 in business admin / equivalent experience
Desirable criteria
  • ECDL or other IT qualification

Knowledge

Essential criteria
  • Experience of scheduling appointments
  • Knowledge of healthcare admin systems and processes

Experience

Essential criteria
  • Experience of organising clinics
  • Awareness of demand and capacity issues
Desirable criteria
  • Knowledge of COPD / asthma disease management

skills

Essential criteria
  • Proactivity
  • Organisation
  • Communication
  • IT skills

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Grant
Job title
CRT service manager
Email address
[email protected]
Telephone number
20 8401 3963
Additional information

Sally Newsome CRT Team Lead ([email protected]) or call 020 8401 3963.

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