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Job summary

Main area
Administration and Clerical
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 22.5 hours per week (Wednesday - Friday)
Job ref
391-RFL-8372806
Employer
Royal Free London NHS Foundation Trust
Employer type
NHS
Site
Edgware Community Hospital
Town
Edgware
Salary
£33,262 - £36,027 per annum inclusive of HCAS (pro rata)
Salary period
Yearly
Closing
12/11/2026 23:59

Employer heading

NHS

Band 4 High-Risk Referral Administrator - HUB

NHS AfC: Band 4

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community.  This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1.

Click here to view our video Welcome to the Royal Free

Royal Free London NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents

 

Job overview

*** This is a part time opportunity within the London Breast Screening Administration Hub Team ***

An exciting opportunity has arisen for a Very High-Risk (VHR) Screening Referral Administrator in the London Breast Screening Programme Administration Hub.

We are looking for an enthusiastic and proactive person to join our dedicated multi-disciplinary team to provide first class administration support. This will involve being the first point of contact for very high-risk screening referrals for the London region.

 

Main duties of the job

To support the work of the London Breast Screening Administration Hub by accurate, efficient, and timely execution of essential activities that supports the entire breast screening pathway, under the direction of the Service Manager.

To lead on the administration function related to the London Breast Screening Administration Hub VHR Referral function including a close collaboration with the London Breast Screening services.

Within the given area of responsibility to use experience and judgment to provide appropriate advice and guidance, referring to the Office Manager and Service Manager as necessary.

To act as a senior member of staff in relation to work based audits and process reviews.

You will possess excellent communication skills, be able to prioritise and organise a varied workload and be IT literate with working knowledge of MS Word, Excel and Outlook.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.

For more information please follow  link https://www.royalfreelondonjobs.co.uk/

Previous applicants need not apply.

Detailed job description and main responsibilities

Please see attached job description for more detail around main responsibilities and specification requirements

Person specification

Education & professional qualifications

Essential criteria
  • 5 GCSE's or equivalent
Desirable criteria
  • EITS or Equivalent
  • NVQ2 in Business Administration or Customer Care or equivalent
  • Key Skills Level 2 in Literacy or equivalent

Royal Free World Class Values

Essential criteria
  • Demonstrate ability to meet the Trust values

Experience and Knowledge

Essential criteria
  • Experience of undertaking detailed, intensive work in a busy administrative environment
  • Experience of using information technology such as Word and Excel in work-related activities
Desirable criteria
  • Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances

Skills and aptitudes

Essential criteria
  • Good organisational skills
  • Able to sustain meticulous attention to accuracy and detail
  • Good level of verbal and written communication
  • Good interpersonal and listening skills
  • Able to handle difficult and distressing situations effectively
  • Able to prioritise own workload to set and meet deadlines
  • Able to compose correspondence and reports
  • Able to work as part of a team
  • Punctuality
Desirable criteria
  • Ability to use own skill and judgement to select the most appropriate action form a range of alternative approaches

Personal qualities and attributes

Essential criteria
  • Good working knowledge of relevant Microsoft office packages i.e., Word, Excel, Outlook
Desirable criteria
  • Good knowledge of the NHS breast screening programme
  • Good knowledge of the National Breast Screening System (NBSS)
  • Good understanding of general office working procedures

Others

Essential criteria
  • Light Physical work
Desirable criteria
  • Flexible working time

Employer certification / accreditation badges

Nursing TimesApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerTimewise PartnerCare Quality Commission - Requires improvementEnei MemberArmed Forces Covenant

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Danielle Macpherson-Smith
Job title
Service Manager
Email address
[email protected]
Telephone number
020 7794 0500
Additional information

020 7794 0500 ext 27366

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