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Job summary

Main area
Pharmacy
Grade
RFL Group Terms and Conditions Grade B
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
391-RFL-8276850
Employer
Royal Free London Pharmacy
Employer type
Private Sector
Site
Chase Farm
Town
Enfield
Salary
£31,358 per annum all inclusive
Salary period
Yearly
Closing
08/10/2026 23:59

Employer heading

Royal Free London Pharmacy logo

Chase Farm Outpatient Dispensary Counter Assistant

RFL Group Terms and Conditions Grade B

Royal Free London Pharmacy is a wholly owned subsidiary of Royal Free London NHS Foundation Trust and works in partnership with the trust to create and maintain environments that support and promote good clinical outcomes, enhance the patient experience and enable staff to deliver world class care.

The Royal Free London NHS Foundation Trust, our “parent” Trust, is one of the biggest NHS Trusts in the UK, delivering care to more than 2 million people a year through our 4 main hospital sites Barnet, Chase Farm, Royal Free and North Middlesex Hospital. 

The Trusts mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Further guidance can be found in the NLPSS Applicant Toolkit  https://royalfree.pagetiger.com/cuuomnr/1.

Royal Free London Pharmacy is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate action where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

Applicants can refer to the Fraud Act 2006 for further information: https://www.legislation.gov.uk/ukpga/2006/35/contents

Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

Job overview

In accordance with objectives set by the Pharmacy Manager and the
Chief Technician, the post holder will be a link between patients, their
carers and/or representatives, medical staff and visitors to the Pharmacy
Department and Royal Free London Pharmacy staff. They will take in
prescriptions and handle financial transactions and safely dispense
medicines. They will behave in a manner that is both sensitive and that
ensures patient confidentiality at all times. 

Main duties of the job

As a representative of the department to behave in a manner that is professional, positive and polite and confidential. To maintain high standards and orderly methods of working. To be accountable for his/her own actions. The post holder is expected to make him/herself aware of the needs of the dispensary section as a whole and to take the initiative in responding to such needs. To direct or accompany visitors to the department to the correct areas within the department.
To follow the company dress code. To participate in the weekday, late duty, weekend and bank holiday service rosters at the Royal Free London Pharmacy sites as required. To undertake other relevant duties as assigned by the Pharmacy manager or head of department.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link https://www.royalfreelondonjobs.co.uk/

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. 

Person specification

Royal Free shared commitments

Essential criteria
  • Demonstrable ability to meet the Trust shared commitments.

Qualifications

Desirable criteria
  • NVQ Level 2 Qualifications in Pharmaceutical Sciences or equivalent or working towards

Experience

Essential criteria
  • Current community or hospital pharmacy experience
Desirable criteria
  • Experience of working in a hospital pharmacy
  • Experience of using Prescription tracker systems
  • Experience of working in an automated dispensary environment

Aptitudes

Essential criteria
  • Excellent customer services skills
  • Strong communication skills – must be able to recognise

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Asrah Rasool
Job title
General Pharmacy Manager
Email address
[email protected]
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