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Job summary

Main area
Medicine
Grade
Band 5
Contract
Permanent: Full time 9 AM-5 PM
Hours
Full time - 37.5 hours per week
Job ref
343-8305846-B5
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
Epsom Hospital
Town
Epsom
Salary
£36,943 - £44,900 pa incl Outer London HCAS
Salary period
Yearly
Closing
27/10/2026 23:59

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Patient Flow/Discharge Coordinator

Band 5

Job overview

Band 5 A&C Patient Flow Coordinator  

We are seeking an energetic, dynamic, and enthusiastic individual with strong organisational skills for the role of Discharge Flow Coordinator for Gloucester ward, Epsom Hospital.

The purpose of the Discharge Flow Coordinator role is to ensure that patients have a seamless journey and discharge and that the patient’s pathway is effectively managed across site

 

Main duties of the job

We are seeking an energetic, dynamic, and enthusiastic individual with strong organisational skills for the role of Discharge Flow Coordinator.

The purpose of the Discharge Flow Coordinator role is to ensure that patients have a seamless journey and discharge and that the patient’s pathway is effectively managed across site.

 

 

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person specification

Qualifications

Essential criteria
  • Good standard of basic education
  • Evidence of personal development
Desirable criteria
  • Must be willing to work towards further development

Experience

Essential criteria
  • Relevant experience in a healthcare, social services or voluntary service
Desirable criteria
  • Previous experience of bed management and waiting list management
  • Project management skills

Skills

Essential criteria
  • Effective communication with multidisciplinary teams and clients
  • Ability to influence immediate and and sustained change
  • Good problem solving techniques and adaptability
  • Ability to prioritise workload
Desirable criteria
  • Good IT skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Naomi Stuart
Job title
Clinical Matron
Email address
[email protected]
Telephone number
01372735357
Additional information

Vanessa Mulgrew Kendall

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